Practitioner record · Checked 7 Nov 2026
Amy Hayes has been in practice 22 years and is licensed in Delaware. Amy lists stress, Anxiety, relationship issues and self esteem among 15 subjects on the BetterHelp roster.
Everything below is either quoted from Amy's own BetterHelp listing, taken from public licensing records, or written by Maker Therapy and labelled as such. Nothing here is an availability promise, a review, or a rating.
01 · Who Amy works with
Amy lists 15 specialisms. Specialisms are the subjects Amy chose to list first, which is the closest a listing gets to “this is my actual practice”.
02 · In Amy's own words
Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.
I am a Licensed Clinical Social Worker with over 20 years in the counseling field. Many of my clients experience stress, grief, anxiety, depression, difficult life transitions, and challenges surrounding blended families. My experience surrounds settings in both large cities and small towns with a span through a variety of cultures.
It becomes an important piece of our work together that I tailor my counseling approach to your needs and comfort level. My desire to help, support and motivate others comes from a personal history with overcoming some of life's major challenges and obstacles. Learning there is support out there, knowing that we can overcome suffering and find our inner strength, has become an important mission for me.
Cognitive behavioral, humanistic, empowering, and task oriented approaches are used widely in my practice. At times it can be simple daily challenges that become too overwhelming for us, while other times suffering from longer lasting challenges such as death and various trauma are why my clients seek support. When change is needed, whether we know what needs to be changed or not, we can take a look at what is going on around and within us. It is at this time that change can begin to occur. By taking the first step to a more healthy you, healing can begin, doors will open, growth occurs, and new life skills can be obtained. I hope to meet you and am glad you made it here.
Amy Hayes, on the BetterHelp listing · read 7 Nov 2026
03 · What happens next
Amy practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Amy's own practice, and not a promise about how quickly anything happens.
BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Amy at this point.
BetterHelp matches algorithmically by default, so asking for Amy is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Amy.
You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.
A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.
Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.
04 · Before you commit
Built from what Amy actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Amy's - Amy has not seen them and is under no obligation to answer any of them.
“How do you decide when someone is ready to work on a traumatic memory itself?”
Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.
“With 22 years in, what has changed most in how you work?”
Long experience is only an advantage if it has been examined. This tends to surface whether it has.
“How do you handle the gap between sessions if something comes up?”
On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.
05 · Practical details
06 · Provenance
Amy's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 7 Nov 2026. The licence number and NPI are cross-checked against public registers.
The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.
Maker Therapy is not BetterHelp, does not take bookings, and has not met Amy. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.
Something on this page wrong or out of date? Report it and it will be checked against the source.
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