Practitioner record · Checked 9 Oct 2026
Andrew Franks has been in practice 3 years and is licensed in Colorado. Andrew lists stress, Anxiety, LGBT and relationship issues among 13 subjects on the BetterHelp roster.
Everything below is either quoted from Andrew's own BetterHelp listing, taken from public licensing records, or written by Maker Therapy and labelled as such. Nothing here is an availability promise, a review, or a rating.
01 · Who Andrew works with
Andrew lists 5 specialisms and 8 further focus areas. Specialisms are the subjects Andrew chose to list first, which is the closest a listing gets to “this is my actual practice”.
02 · In Andrew's own words
Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.
In my work with clients, I focus on collaboratively identifying goals, needs, and challenges to address during our sessions. I aim to provide a safe and supportive environment where you can comfortably explore issues like relationship struggles, mental health concerns, or life transitions. I specialize in depression, anxiety, LGBTQ+ issues, and relationships using evidence-based approaches like CBT, DBT, and EMDR. I believe everyone has the potential for growth and healing, and I’m dedicated to providing a safe, non-judgmental space for you to explore your thoughts, feelings, and experiences as we work toward your goals. I chose to pursue a career in mental health because I am passionate about helping others find balance and well-being in their lives. My client-centered and collaborative approach focuses on your unique needs and strengths. Together, we can work towards creating meaningful change and improving your quality of life.
Andrew Franks, on the BetterHelp listing · read 9 Oct 2026
03 · What happens next
Andrew practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Andrew's own practice, and not a promise about how quickly anything happens.
BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Andrew at this point.
BetterHelp matches algorithmically by default, so asking for Andrew is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Andrew.
You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.
A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.
Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.
04 · Practical details
05 · Provenance
Andrew's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 9 Oct 2026. The licence number and NPI are cross-checked against public registers.
The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.
Maker Therapy is not BetterHelp, does not take bookings, and has not met Andrew. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.
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