01 · Who Austin works with

Austin works with addictions, family conflicts and parenting issues

Austin lists 9 specialisms and 13 further focus areas. Specialisms are the subjects Austin chose to list first, which is the closest a listing gets to “this is my actual practice”.

02 · In Austin's own words

What Austin says about the work

Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.

Hi! My name is Austin and I practice predominantly Cognitive Behavioral Therapy and Solution-Focused Therapy. I graduated from the University of Tennessee (Knoxville) in 2005 with a Bachelor's Degree in Psychology. I earned my Master's Degree in Community Counseling from Austin Peay State University in 2010 and received my license as a professional counselor this past February (2021). Between my Master's and licensure, I worked full time and pursued a couple of other educational ventures.

I have history working with the Department of Children's Services, doing pretty extensive case management in the mental health field, working with families and children intensively in their homes, and providing individual and group counseling to people recovering from addiction. I'm a straightforward person and very casual. I see people as individual people just like me who have their own unique stressors and life complications. No two situations are the same, therefore cookie cutter counseling is generally not the most effective approach, in my opinion.

I look forward to helping you navigate the obstacle course of life!

Austin Jarrell, on the BetterHelp listing · read 9 Oct 2026

03 · How Austin works

The 4 approaches Austin lists, in plain English

These are the clinical methods Austin lists. The descriptions are Maker Therapy's, not Austin's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Austin runs a session.

Client-Centred TherapyPerson-centred · Rogerian

The therapist does not steer toward a technique or a diagnosis. They offer sustained, non-judgemental attention and reflect back what they hear, on the premise that people find their own direction when they are genuinely listened to. Often what people mean by “someone who just gets it”.

Cognitive Behavioural TherapyCBT

Structured, present-focused work on the loop between what you think, how you feel and what you then do. Usually means noticing a thought pattern in the room, testing it against evidence, and practising something different between sessions. Among the most heavily researched talking therapies for depression and anxiety.

Motivational InterviewingMI

A way of talking about change with somebody who is genuinely in two minds about it. The therapist does not argue for the change; they help you say your own reasons out loud, which is the part that predicts whether it happens. Common around substance use and health behaviour.

Solution-Focused Brief TherapySFBT

Starts from where you want to end up rather than from how you got here. Sessions look for the times the problem is already smaller and work out what is different about those, so the number of sessions tends to be short and the work concrete.

04 · What happens next

From this page to a first session

Austin practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Austin's own practice, and not a promise about how quickly anything happens.

1. A questionnaire, not a booking form

   BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Austin at this point.

2. Naming Austin specifically

   BetterHelp matches algorithmically by default, so asking for Austin is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Austin.

3. If the caseload is full

   You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.

4. The first conversation

   A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.

5. If the fit is wrong

   Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.

05 · Before you commit

2 questions worth asking Austin

Built from what Austin actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Austin's - Austin has not seen them and is under no obligation to answer any of them.

• “You list both Cognitive Behavioural Therapy and Client-Centred Therapy. Which do you lean on with someone like me?”

  Those two point in different directions - one structured and led by the therapist, the other led by you. The answer tells you what the sessions will actually feel like.

• “How do you handle the gap between sessions if something comes up?”

  On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.

06 · Practical details

Credentials and licensing

Credential

LPC-MHSP

Licensed in

Tennessee

Licence

TN LPC-MHSP 5262

Licence number

5262

Licence expires

30 Sep 2027

NPI

1821630161

Years in practice

13

Gender

Female

Languages

English

International clients

Not accepted

Listed since

15 May 2026

07 · Provenance

Where every line on this page came from

Austin's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 9 Oct 2026. The licence number and NPI are cross-checked against public registers.

The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.

Maker Therapy is not BetterHelp, does not take bookings, and has not met Austin. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.

Something on this page wrong or out of date? Report it and it will be checked against the source.