Practitioner record · Checked 7 Nov 2026

Carol Queen has been in practice 5 years and is licensed in North Carolina. Carol lists stress, Anxiety, relationship issues and self esteem among 63 subjects on the BetterHelp roster.

Everything below is either quoted from Carol's own BetterHelp listing, taken from public licensing records, or written by Maker Therapy and labelled as such. Nothing here is an availability promise, a review, or a rating.

5years in practice
63subjects listed
15approaches listed

01 · Who Carol works with

Carol works with stress, Anxiety, relationship issues and self esteem

Carol lists 19 specialisms and 44 further focus areas. Specialisms are the subjects Carol chose to list first, which is the closest a listing gets to “this is my actual practice”.

Specialisms
  • Stress, Anxiety
  • Relationship issues
  • Self esteem
  • Depression
  • Coping with life changes
  • Addictions
  • LGBT
  • Family conflicts
  • Trauma and abuse
  • Grief
  • Intimacy-related issues
  • Eating disorders
  • Sleeping disorders
  • Parenting issues
  • Anger management
  • Career difficulties
  • Bipolar disorder
  • Compassion fatigue
  • ADHD
Also experienced with
  • Abandonment
  • Adoption and foster care
  • Aging and geriatric issues
  • Attachment issues
  • Autism and Asperger Syndrome
  • Body image
  • Cancer
  • Caregiver issues and stress
  • Chronic pain, illness, and disability
  • Co-morbidity
  • Commitment issues
  • Communication problems
  • Control issues
  • Coping with natural or human-caused disaster
  • Divorce and separation
  • Domestic violence
  • Drug and alcohol addiction
  • Eating and food-related issues
  • Family problems
  • Forgiveness
  • Guilt and shame
  • Hoarding
  • Hospice and end-of-life counseling
  • Impulsivity
  • Intellectual disability
  • Isolation / loneliness
  • Jealousy
  • Life purpose
  • Veteran and Armed Forces Issues
  • Money and financial issues
  • Mood disorders
  • Narcissism
  • Obsessions, compulsions, and OCD
  • Panic disorder and panic attacks
  • Postpartum depression
  • Post-traumatic stress
  • Self-harm
  • Self-love
  • Sexual assault and abuse
  • Sexuality
  • Social anxiety and phobia
  • Traumatic brain injury
  • Women's issues
  • Workplace issues

02 · In Carol's own words

What Carol says about the work

Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.

I am licensed in North Carolina with four years of professional work experience. I have experience in helping clients with stress and anxiety, depression, relationship issues, anger management, & motivation, self-esteem, and confidence. I work with my clients to create an open and safe environment where thoughts and feelings can be shared without fear of judgment. Taking the first step to sign up for therapy can take courage and I am proud of you for getting started! Life can be unpredictable and can impact how a person copes with the stressors of everyday life. During chaotic times many clients have mentioned feeling overwhelmed, angry and anxious about their current situations. Regardless of the circumstances that led to someone reaching out for therapy, they took the first step toward wanting to change. Therapy can provide a safe and nonjudgmental space where you are validated and encouraged to express how you feel. My goal is to foster a strong therapeutic relationship and help you reach your personal goals.

I am a dedicated and compassionate therapist with extensive experience in providing evidence-based counseling to individuals couples, groups and families. I have experience with pediatric, adult and geriatric clients and have served the military population while being a military spouse for a decade. Additionally, I have mental health experience serving as a therapist providing crisis intervention, substance abuse treatment and providing intensive family interventions. I have experience with Cognitive Behavioral Therapy (CBT), mindfulness practices, trauma informed care, and I am certified in Dialectical Behavorial Therapy (DBT).

I encourage you to reach out and have a conversation. My goal is to provide culturally competent care and help individuals achieve emotional well-being and personal growth. I am a compassionate individual who believes in the power of active listening and empathy. My approach is to empower others to take control of their lives and make choices that align with their needs and values. I strive to help individuals navigate life's challenges and choices, always respecting their autonomy and unique journey.

Carol Queen, on the BetterHelp listing · read 7 Nov 2026

03 · How Carol works

The 12 approaches Carol lists, in plain English

These are the clinical methods Carol lists. The descriptions are Maker Therapy's, not Carol's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Carol runs a session.

Acceptance and Commitment TherapyACT
Rather than trying to argue a painful thought away, ACT works on loosening its grip and getting on with what matters to you anyway. Sessions spend real time naming your values, then building action around them while difficult feelings are still present.
Attachment-Based Therapy
Reads present-day relationship difficulty through the lens of how safety and closeness were learned early on. The therapeutic relationship itself is treated as part of the work, because it is where the pattern tends to show up first.
Client-Centred TherapyPerson-centred · Rogerian
The therapist does not steer toward a technique or a diagnosis. They offer sustained, non-judgemental attention and reflect back what they hear, on the premise that people find their own direction when they are genuinely listened to. Often what people mean by “someone who just gets it”.
Cognitive Behavioural TherapyCBT
Structured, present-focused work on the loop between what you think, how you feel and what you then do. Usually means noticing a thought pattern in the room, testing it against evidence, and practising something different between sessions. Among the most heavily researched talking therapies for depression and anxiety.
Dialectical Behaviour TherapyDBT
A structured skills-led adaptation of CBT built around holding two things at once: accepting yourself as you are and working to change. Teaches concrete skills for distress tolerance, emotion regulation and relationships. Developed for people whose feelings arrive at overwhelming intensity, and strongest-evidenced there.
Emotionally Focused TherapyEFT
Built for couples and rooted in attachment: the recurring argument is treated as a cycle two people are stuck in rather than as one person's fault. Sessions work to interrupt the cycle and get to what each person is actually asking for underneath it.
Mindfulness-Based TherapyMBCT
Trains attention on what is happening right now - body, breath, the thought as it arrives - so distress can be observed rather than automatically acted on. Strongest evidence is in preventing depression from recurring, and it is usually taught as a practice you keep doing outside the session.
Motivational InterviewingMI
A way of talking about change with somebody who is genuinely in two minds about it. The therapist does not argue for the change; they help you say your own reasons out loud, which is the part that predicts whether it happens. Common around substance use and health behaviour.
Narrative Therapy
Treats the story you tell about your life as something that can be examined and retold rather than as the plain facts. Separates the person from the problem - “the anxiety” rather than “your anxiety” - to make room for the parts the current story leaves out.
Solution-Focused Brief TherapySFBT
Starts from where you want to end up rather than from how you got here. Sessions look for the times the problem is already smaller and work out what is different about those, so the number of sessions tends to be short and the work concrete.
Trauma-Focused TherapyTF-CBT · trauma-informed
CBT adapted for people whose difficulty is rooted in a frightening or overwhelming event. Pacing is the point: safety and stabilisation come first, the memory itself is approached gradually and only when you are ready, and the aim is that recalling it stops hijacking the present.
Internal Family SystemsIFS
Treats the mind as made up of parts - the critic, the one who withdraws, the one that keeps everything running - each of which is trying to protect you. The work is getting to know them rather than overruling them.

Also listed

  • Existential Therapy
  • Somatic Therapy
  • Systemic Therapy

04 · What happens next

From this page to a first session

Carol practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Carol's own practice, and not a promise about how quickly anything happens.

  1. A questionnaire, not a booking form

    BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Carol at this point.

  2. Naming Carol specifically

    BetterHelp matches algorithmically by default, so asking for Carol is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Carol.

  3. If the caseload is full

    You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.

  4. The first conversation

    A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.

  5. If the fit is wrong

    Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.

05 · Before you commit

3 questions worth asking Carol

Built from what Carol actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Carol's - Carol has not seen them and is under no obligation to answer any of them.

  • “You list both Cognitive Behavioural Therapy and Attachment-Based Therapy. Which do you lean on with someone like me?”

    Those two point in different directions - one structured and led by the therapist, the other led by you. The answer tells you what the sessions will actually feel like.

  • “How do you decide when someone is ready to work on a traumatic memory itself?”

    Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.

  • “How do you handle the gap between sessions if something comes up?”

    On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.

06 · Practical details

Credentials and licensing

Credential
LCSW
Licensed in
North Carolina
Licence
NC LCSW C016290
Licence number
C016290
Licence expires
6 Sep 2027
NPI
1760159438
Years in practice
5
Gender
Female
Languages
English
International clients
Not accepted
Listed since
9 Jun 2026

07 · Provenance

Where every line on this page came from

Carol's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 7 Nov 2026. The licence number and NPI are cross-checked against public registers.

The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.

Maker Therapy is not BetterHelp, does not take bookings, and has not met Carol. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.

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