01 · Who Carolynn works with

Carolynn works with stress, Anxiety, addictions and relationship issues

Carolynn lists 5 specialisms and 29 further focus areas. Specialisms are the subjects Carolynn chose to list first, which is the closest a listing gets to “this is my actual practice”.

02 · In Carolynn's own words

What Carolynn says about the work

Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.

Brene Brown said it best - "Imperfections are not inadequacies, they are reminders that we are all in this together."

I practice a strength-based approach to counseling in a warm, relaxed, comfortable virtual online environment. In our sessions you will be valued, heard and validated through a positive and affirming perspective.

I address a wide range of issues with adolescents, adults and couples, including depression, anxiety, other mental health disorders, trauma, grief, unresolved emotional issues and relationship concerns in both individual and couples' approach to counseling. I am Licensed Professional Counselor (LPC), a Certified Advanced Alcohol and Drug Counselor (CAADC) and a Certified Clinical Supervisor (CCS) in the State of Michigan. I have held credentials in Trauma Counseling with youth and adults. I have extensive education and experience in the field of depression, anxiety, trauma and addiction. I have continued my career in the mental health field/substance abuse/trauma field for over 25 years. I have experience in both mental health and substance abuse with trauma, depression, anxiety, co-occurring disorders, and human trafficking victims (sex and work trade).

Carolynn Metz, on the BetterHelp listing · read 9 Oct 2026

03 · How Carolynn works

The 3 approaches Carolynn lists, in plain English

These are the clinical methods Carolynn lists. The descriptions are Maker Therapy's, not Carolynn's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Carolynn runs a session.

Attachment-Based Therapy

Reads present-day relationship difficulty through the lens of how safety and closeness were learned early on. The therapeutic relationship itself is treated as part of the work, because it is where the pattern tends to show up first.

Client-Centred TherapyPerson-centred · Rogerian

The therapist does not steer toward a technique or a diagnosis. They offer sustained, non-judgemental attention and reflect back what they hear, on the premise that people find their own direction when they are genuinely listened to. Often what people mean by “someone who just gets it”.

Cognitive Behavioural TherapyCBT

Structured, present-focused work on the loop between what you think, how you feel and what you then do. Usually means noticing a thought pattern in the room, testing it against evidence, and practising something different between sessions. Among the most heavily researched talking therapies for depression and anxiety.

04 · What happens next

From this page to a first session

Carolynn practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Carolynn's own practice, and not a promise about how quickly anything happens.

1. A questionnaire, not a booking form

   BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Carolynn at this point.

2. Naming Carolynn specifically

   BetterHelp matches algorithmically by default, so asking for Carolynn is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Carolynn.

3. If the caseload is full

   You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.

4. The first conversation

   A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.

5. If the fit is wrong

   Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.

05 · Before you commit

4 questions worth asking Carolynn

Built from what Carolynn actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Carolynn's - Carolynn has not seen them and is under no obligation to answer any of them.

• “You list both Cognitive Behavioural Therapy and Attachment-Based Therapy. Which do you lean on with someone like me?”

  Those two point in different directions - one structured and led by the therapist, the other led by you. The answer tells you what the sessions will actually feel like.

• “How do you decide when someone is ready to work on a traumatic memory itself?”

  Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.

• “With 25 years in, what has changed most in how you work?”

  Long experience is only an advantage if it has been examined. This tends to surface whether it has.

• “How do you handle the gap between sessions if something comes up?”

  On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.

06 · Practical details

Credentials and licensing

Credential

LPC

Licensed in

Michigan

Licence

MI LPC 6401008009

Licence number

6401008009

Licence expires

11 Jul 2028

NPI

1174826812

Years in practice

25

Gender

Female

Languages

English

International clients

Not accepted

Listed since

12 Jun 2026

07 · Provenance

Where every line on this page came from

Carolynn's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 9 Oct 2026. The licence number and NPI are cross-checked against public registers.

The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.

Maker Therapy is not BetterHelp, does not take bookings, and has not met Carolynn. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.

Something on this page wrong or out of date? Report it and it will be checked against the source.