Practitioner record · Checked 9 Oct 2026
Casandra (Cassie) Starback has been in practice 22 years and is licensed in Michigan. Casandra lists stress, Anxiety, grief and depression among 11 subjects on the BetterHelp roster.
Everything below is either quoted from Casandra's own BetterHelp listing, taken from public licensing records, or written by Maker Therapy and labelled as such. Nothing here is an availability promise, a review, or a rating.
01 · Who Casandra works with
Casandra lists 5 specialisms and 6 further focus areas. Specialisms are the subjects Casandra chose to list first, which is the closest a listing gets to “this is my actual practice”.
02 · In Casandra's own words
Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.
I am a licensed clinical social worker in Michigan with over 20 years of professional work experience in gerontology, with a focus on supporting individuals and families living with dementia. I have gained knowledge and experience in working with older adults and caregivers through a variety of practice settings, such as clinics, residential care communities and community organizations, such as the Alzheimer's Association. I am passionate about helping clients understand and cope with aging issues associated with stress, grief and loss, anxiety, and depression.
I incorporate Acceptance and Commitment Therapy (ACT) and self-compassion into my approach to create a space for healing and to help clients move forward with challenges toward values-based experiences. Living with change and uncertainty related to life transitions and caregiving can be difficult. Building inner strength and resources within a support network can help you along the way. I believe that you are the expert of your experience and would appreciate the opportunity to learn together how best to assist you in working through things that challenge you. Taking mindful steps toward living a fulfilling life can take courage. Thank you for getting started.
I look forward to connecting with you!
Cassie
Casandra (Cassie) Starback, on the BetterHelp listing · read 9 Oct 2026
03 · What happens next
Casandra practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Casandra's own practice, and not a promise about how quickly anything happens.
BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Casandra at this point.
BetterHelp matches algorithmically by default, so asking for Casandra is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Casandra.
You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.
A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.
Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.
04 · Before you commit
Built from what Casandra actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Casandra's - Casandra has not seen them and is under no obligation to answer any of them.
“With 22 years in, what has changed most in how you work?”
Long experience is only an advantage if it has been examined. This tends to surface whether it has.
“How do you handle the gap between sessions if something comes up?”
On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.
05 · Practical details
06 · Provenance
Casandra's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 9 Oct 2026. The licence number and NPI are cross-checked against public registers.
The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.
Maker Therapy is not BetterHelp, does not take bookings, and has not met Casandra. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.
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