01 · Who Catalina works with

Catalina works with relationship issues, family conflicts and parenting issues

Catalina lists 9 specialisms and 4 further focus areas. Specialisms are the subjects Catalina chose to list first, which is the closest a listing gets to “this is my actual practice”.

02 · In Catalina's own words

What Catalina says about the work

Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.

Hi my name is Catalina, I am a mental health counselor, marriage and family therapist licensed in Florida with over 10 years of experience. I have worked in mental health clinics and private practice providing counseling, psychotherapy and psycho-education for adolescents, adults and elders with culturally diverse clients in Miami and Qatar.

I believe encountering emotional obstacles in life is not only what makes us human, but also what allows us to transform and grow into wiser individuals. As humans, we know emotions by contrast; we can only know what it is to be happy if we have ever experienced sadness. Therefore, if you are going through a difficult situation, remember you are in a moment of growth and you have in your power the opportunity of being enlightened. Let me accompany and guide you in the search for your inner strength and help you discover that the control of your life and emotions lays within you. You are the expert in your life, hence my role as your therapist is to support and encourage you from a non-judgmental perspective. I will also help you discover useful resources that you can put into practice immediately to overcome what is affecting you.

Each and every one of us is unique, therefore therapy should also be a completely individual experience. There is no universal solution for every problem, so my priority is to discover what works for you and together find the right answers to achieve your goals. Some of the interventions I use are: Cognitive Behavioral therapy, Solution Focused Therapy, Rational Emotive Behavior Therapy, Narrative Therapy and Psychological Astrology.

I am here for you!

Catalina Ortiz, on the BetterHelp listing · read 9 Oct 2026

03 · How Catalina works

The 4 approaches Catalina lists, in plain English

These are the clinical methods Catalina lists. The descriptions are Maker Therapy's, not Catalina's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Catalina runs a session.

Cognitive Behavioural TherapyCBT

Structured, present-focused work on the loop between what you think, how you feel and what you then do. Usually means noticing a thought pattern in the room, testing it against evidence, and practising something different between sessions. Among the most heavily researched talking therapies for depression and anxiety.

Mindfulness-Based TherapyMBCT

Trains attention on what is happening right now - body, breath, the thought as it arrives - so distress can be observed rather than automatically acted on. Strongest evidence is in preventing depression from recurring, and it is usually taught as a practice you keep doing outside the session.

Narrative Therapy

Treats the story you tell about your life as something that can be examined and retold rather than as the plain facts. Separates the person from the problem - “the anxiety” rather than “your anxiety” - to make room for the parts the current story leaves out.

Solution-Focused Brief TherapySFBT

Starts from where you want to end up rather than from how you got here. Sessions look for the times the problem is already smaller and work out what is different about those, so the number of sessions tends to be short and the work concrete.

04 · What happens next

From this page to a first session

Catalina practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Catalina's own practice, and not a promise about how quickly anything happens.

1. A questionnaire, not a booking form

   BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Catalina at this point.

2. Naming Catalina specifically

   BetterHelp matches algorithmically by default, so asking for Catalina is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Catalina.

3. If the caseload is full

   You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.

4. The first conversation

   A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.

5. If the fit is wrong

   Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.

05 · Before you commit

3 questions worth asking Catalina

Built from what Catalina actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Catalina's - Catalina has not seen them and is under no obligation to answer any of them.

• “You list both Cognitive Behavioural Therapy and Narrative Therapy. Which do you lean on with someone like me?”

  Those two point in different directions - one structured and led by the therapist, the other led by you. The answer tells you what the sessions will actually feel like.

• “How do you handle the gap between sessions if something comes up?”

  On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.

• “You offer sessions in English and Spanish. Does the work change depending on which we use?”

  People often reach different material in a first language than in a second. Worth naming before you choose.

06 · Practical details

Credentials and licensing

Credential

LMHC

Licensed in

Florida

Licence

FL LMHC MH14381

Licence number

MH14381

Licence expires

31 Mar 2027

NPI

1235728379

Years in practice

12

Gender

Female

Languages

English, Spanish

International clients

Accepted

Listed since

15 May 2026

07 · Provenance

Where every line on this page came from

Catalina's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 9 Oct 2026. The licence number and NPI are cross-checked against public registers.

The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.

Maker Therapy is not BetterHelp, does not take bookings, and has not met Catalina. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.

Something on this page wrong or out of date? Report it and it will be checked against the source.