Practitioner record · Checked 5 Nov 2026
Colleen Kendall has been in practice 20 years and is licensed in Massachusetts. Colleen lists stress, Anxiety, relationship issues and grief among 10 subjects on the BetterHelp roster.
Everything below is either quoted from Colleen's own BetterHelp listing, taken from public licensing records, or written by Maker Therapy and labelled as such. Nothing here is an availability promise, a review, or a rating.
01 · Who Colleen works with
Colleen lists 5 specialisms and 5 further focus areas. Specialisms are the subjects Colleen chose to list first, which is the closest a listing gets to “this is my actual practice”.
02 · In Colleen's own words
Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.
I'm Colleen Kendall, a therapist with extensive experience supporting individuals through life's most challenging transitions. Throughout my career, I've worked with clients navigating stress, anxiety, relationship difficulties, grief, parenting concerns, and major life changes.
My therapeutic approach centers on helping you build self-compassion, improve communication, and work through feelings of guilt, shame, and trauma. I'm particularly skilled at supporting clients in processing grief, finding forgiveness, and moving forward after difficult experiences.
I create a warm, nonjudgmental space where you can explore what's weighing on you at your own pace. Whether you're facing relationship struggles, parenting challenges, or the aftermath of trauma, I'm here to help you reconnect with yourself and find clarity.
I work from a person-centered perspective, drawing on evidence-based practices to support your unique journey. My goal is to walk alongside you with genuine care and expertise, helping you build resilience and move toward greater peace and self-acceptance.
Taking the step to seek support takes courage, and I'm honored to be part of your healing process.
Colleen Kendall, on the BetterHelp listing · read 5 Nov 2026
03 · What happens next
Colleen practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Colleen's own practice, and not a promise about how quickly anything happens.
BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Colleen at this point.
BetterHelp matches algorithmically by default, so asking for Colleen is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Colleen.
You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.
A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.
Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.
04 · Before you commit
Built from what Colleen actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Colleen's - Colleen has not seen them and is under no obligation to answer any of them.
“How do you decide when someone is ready to work on a traumatic memory itself?”
Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.
“With 20 years in, what has changed most in how you work?”
Long experience is only an advantage if it has been examined. This tends to surface whether it has.
“How do you handle the gap between sessions if something comes up?”
On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.
05 · Practical details
06 · Provenance
Colleen's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 5 Nov 2026. The licence number and NPI are cross-checked against public registers.
The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.
Maker Therapy is not BetterHelp, does not take bookings, and has not met Colleen. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.
Something on this page wrong or out of date? Report it and it will be checked against the source.
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