Practitioner record · Checked 9 Oct 2026
Colleen Washington has been in practice 6 years and is licensed in New York. Colleen lists stress, Anxiety, relationship issues and self esteem among 19 subjects on the BetterHelp roster.
Everything below is either quoted from Colleen's own BetterHelp listing, taken from public licensing records, or written by Maker Therapy and labelled as such. Nothing here is an availability promise, a review, or a rating.
01 · Who Colleen works with
Colleen lists 5 specialisms and 14 further focus areas. Specialisms are the subjects Colleen chose to list first, which is the closest a listing gets to “this is my actual practice”.
02 · In Colleen's own words
Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.
Hi, I'm Colleen Washington, a Licensed Mental Health Counselor. I've worked with an array of clients over the years which include focuses in anxiety/depression disorders, eating disorders and substance abuse disorders. I take pride in getting to know my clients and form a calm, comforting space for them to unload. I look forward to meeting you and starting your journey to wellness.
I specialize in Cognitive Behavioral Therapy with a person centered approach that allows for my client to share their experiences in a non-judgmental space.
My hope is for you to walk away from therapy feeling empowered and validated. I look forward to creating an empathic and relaxed environment to share your life.
Colleen Washington, on the BetterHelp listing · read 9 Oct 2026
03 · What happens next
Colleen practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Colleen's own practice, and not a promise about how quickly anything happens.
BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Colleen at this point.
BetterHelp matches algorithmically by default, so asking for Colleen is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Colleen.
You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.
A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.
Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.
04 · Practical details
05 · Provenance
Colleen's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 9 Oct 2026. The licence number and NPI are cross-checked against public registers.
The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.
Maker Therapy is not BetterHelp, does not take bookings, and has not met Colleen. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.
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