01 · Who Cynthia works with

Cynthia works with LGBT, family conflicts and coping with life changes

Cynthia lists 15 specialisms and 24 further focus areas. Specialisms are the subjects Cynthia chose to list first, which is the closest a listing gets to “this is my actual practice”.

02 · In Cynthia's own words

What Cynthia says about the work

Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.

I aim to work collaboratively with my clients to help them through the various roadblocks and difficulties that life presents. People frequently limit themselves based on old assumptions and expectations and it can be freeing to start to disentangle this. The emotional pain caused by these issues is often isolating and confusing and I believe that it can be healing to have somebody else there with you to explore and process.

My approach to therapy is to use self understanding and awareness as a mechanism for change.

While my style is primarily insight-oriented, I have experience incorporating behavioral therapies such as Cognitive Behavioral Therapy into my approach.

Cynthia Yanez, on the BetterHelp listing · read 9 Oct 2026

03 · How Cynthia works

The 5 approaches Cynthia lists, in plain English

These are the clinical methods Cynthia lists. The descriptions are Maker Therapy's, not Cynthia's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Cynthia runs a session.

Client-Centred TherapyPerson-centred · Rogerian

The therapist does not steer toward a technique or a diagnosis. They offer sustained, non-judgemental attention and reflect back what they hear, on the premise that people find their own direction when they are genuinely listened to. Often what people mean by “someone who just gets it”.

Emotionally Focused TherapyEFT

Built for couples and rooted in attachment: the recurring argument is treated as a cycle two people are stuck in rather than as one person's fault. Sessions work to interrupt the cycle and get to what each person is actually asking for underneath it.

Narrative Therapy

Treats the story you tell about your life as something that can be examined and retold rather than as the plain facts. Separates the person from the problem - “the anxiety” rather than “your anxiety” - to make room for the parts the current story leaves out.

Solution-Focused Brief TherapySFBT

Starts from where you want to end up rather than from how you got here. Sessions look for the times the problem is already smaller and work out what is different about those, so the number of sessions tends to be short and the work concrete.

Trauma-Focused TherapyTF-CBT · trauma-informed

CBT adapted for people whose difficulty is rooted in a frightening or overwhelming event. Pacing is the point: safety and stabilisation come first, the memory itself is approached gradually and only when you are ready, and the aim is that recalling it stops hijacking the present.

Also listed

• Existential Therapy

04 · What happens next

From this page to a first session

Cynthia practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Cynthia's own practice, and not a promise about how quickly anything happens.

1. A questionnaire, not a booking form

   BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Cynthia at this point.

2. Naming Cynthia specifically

   BetterHelp matches algorithmically by default, so asking for Cynthia is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Cynthia.

3. If the caseload is full

   You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.

4. The first conversation

   A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.

5. If the fit is wrong

   Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.

05 · Before you commit

4 questions worth asking Cynthia

Built from what Cynthia actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Cynthia's - Cynthia has not seen them and is under no obligation to answer any of them.

• “You list both Solution-Focused Brief Therapy and Client-Centred Therapy. Which do you lean on with someone like me?”

  Those two point in different directions - one structured and led by the therapist, the other led by you. The answer tells you what the sessions will actually feel like.

• “How do you decide when someone is ready to work on a traumatic memory itself?”

  Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.

• “How do you handle the gap between sessions if something comes up?”

  On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.

• “You offer sessions in English and Spanish. Does the work change depending on which we use?”

  People often reach different material in a first language than in a second. Worth naming before you choose.

06 · Practical details

Credentials and licensing

Credential

LCSW

Licensed in

Florida

Licence

IN LCSW 34011497A, FL LCSW SW18523

Licence number

SW18523

Licence expires

31 Mar 2027

NPI

1316678634

Years in practice

10

Gender

Non-binary

Languages

English, Spanish

International clients

Not accepted

Listed since

15 May 2026

07 · Provenance

Where every line on this page came from

Cynthia's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 9 Oct 2026. The licence number and NPI are cross-checked against public registers.

The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.

Maker Therapy is not BetterHelp, does not take bookings, and has not met Cynthia. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.

Something on this page wrong or out of date? Report it and it will be checked against the source.