Practitioner record · Checked 10 Oct 2026
Donna Marchant-Roof has been in practice 30 years and is licensed in Virginia. Donna lists stress, Anxiety, trauma and abuse and grief among 22 subjects on the BetterHelp roster.
Everything below is either quoted from Donna's own BetterHelp listing, taken from public licensing records, or written by Maker Therapy and labelled as such. Nothing here is an availability promise, a review, or a rating.
01 · Who Donna works with
Donna lists 13 specialisms and 9 further focus areas. Specialisms are the subjects Donna chose to list first, which is the closest a listing gets to “this is my actual practice”.
02 · In Donna's own words
Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.
Hello, my name is Donna Marchant-Roof. I am a Licensed Clinical Social Worker (LCSW) in Virginia. I was born in New York and moved to Virginia 28 years ago. My Bachelors degree is in Psychology from Mercy College in New York and my Masters in Clinical Social Work (MSW) is from Norfolk State University, in Virginia. I have been licensed since 1995. My career includes work with children, teens and adult or all ages related to anxiety, depression, trauma and life changes. Most recently my career focus has been on older adults, lifestyle adjustments related to changing medical conditions and life transitions, grief and loss. In addition I have had the opportunity to spend a significant amount of time coaching executives and individuals moving into leadership positions within the healthcare environment.
My training is in a number of evidence based approaches, including, solution focused, person centered and mindfulness techniques. My approach is holistic addressing all aspects of you as an individual. I believe it is important to celebrate the wins, focus on what is working and set realistic goals to address the desired changes. We will start where you are, develop a path together and utilize evidence based tools along the way to facilitate goal achievement.
Congratulations on taking this step. I look forward to our work together. It will be a rewarding journey.
Donna Marchant-Roof, on the BetterHelp listing · read 10 Oct 2026
03 · How Donna works
These are the clinical methods Donna lists. The descriptions are Maker Therapy's, not Donna's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Donna runs a session.
04 · What happens next
Donna practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Donna's own practice, and not a promise about how quickly anything happens.
BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Donna at this point.
BetterHelp matches algorithmically by default, so asking for Donna is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Donna.
You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.
A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.
Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.
05 · Before you commit
Built from what Donna actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Donna's - Donna has not seen them and is under no obligation to answer any of them.
“You list both Cognitive Behavioural Therapy and Client-Centred Therapy. Which do you lean on with someone like me?”
Those two point in different directions - one structured and led by the therapist, the other led by you. The answer tells you what the sessions will actually feel like.
“How do you decide when someone is ready to work on a traumatic memory itself?”
Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.
“With 30 years in, what has changed most in how you work?”
Long experience is only an advantage if it has been examined. This tends to surface whether it has.
“How do you handle the gap between sessions if something comes up?”
On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.
06 · Practical details
07 · Provenance
Donna's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 10 Oct 2026. The licence number and NPI are cross-checked against public registers.
The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.
Maker Therapy is not BetterHelp, does not take bookings, and has not met Donna. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.
Something on this page wrong or out of date? Report it and it will be checked against the source.
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