Practitioner record · Checked 9 Oct 2026
Dwana Hayes has been in practice 11 years and is licensed in Texas. Dwana lists stress, Anxiety, relationship issues and parenting issues among 9 subjects on the BetterHelp roster.
Everything below is either quoted from Dwana's own BetterHelp listing, taken from public licensing records, or written by Maker Therapy and labelled as such. Nothing here is an availability promise, a review, or a rating.
01 · Who Dwana works with
Dwana lists 5 specialisms and 4 further focus areas. Specialisms are the subjects Dwana chose to list first, which is the closest a listing gets to “this is my actual practice”.
02 · In Dwana's own words
Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.
I am a Licensed Professional Counselor located in the great state of Texas. I bring over a decade of dedicated experience supporting individuals through life's complex challenges. My practice centers on helping clients navigate depression, anxiety, relationship dynamics, and significant life transitions with compassion and expertise.
I work with teens, adults, couples experiencing separation or divorce, and individuals managing caregiver stress. My approach honors each person's unique journey, with a deep commitment to understanding communication challenges and developing meaningful strategies for personal growth.
My professional background reflects a nuanced understanding of diverse experiences, and I strive to create a therapeutic space that feels welcoming, respectful, and affirming. Whether you're working through interpersonal difficulties, parenting challenges, or personal transitions, I'm here to support you with empathy and professional guidance.
I believe in collaborative, client-centered care that empowers individuals to discover their inner strengths and create positive change. Together, we can explore your experiences, develop resilient coping skills, and move toward greater emotional well-being.
Dwana Hayes, on the BetterHelp listing · read 9 Oct 2026
03 · What happens next
Dwana practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Dwana's own practice, and not a promise about how quickly anything happens.
BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Dwana at this point.
BetterHelp matches algorithmically by default, so asking for Dwana is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Dwana.
You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.
A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.
Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.
04 · Practical details
05 · Provenance
Dwana's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 9 Oct 2026. The licence number and NPI are cross-checked against public registers.
The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.
Maker Therapy is not BetterHelp, does not take bookings, and has not met Dwana. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.
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