Practitioner record · Checked 7 Oct 2026

Erica Hayes has been in practice 4 years and is licensed in Kentucky. Erica lists relationship issues, trauma and abuse and intimacy-related issues among 40 subjects on the BetterHelp roster.

Everything below is either quoted from Erica's own BetterHelp listing, taken from public licensing records, or written by Maker Therapy and labelled as such. Nothing here is an availability promise, a review, or a rating.

4years in practice
40subjects listed
8approaches listed

01 · Who Erica works with

Erica works with relationship issues, trauma and abuse and intimacy-related issues

Erica lists 5 specialisms and 35 further focus areas. Specialisms are the subjects Erica chose to list first, which is the closest a listing gets to “this is my actual practice”.

Specialisms
  • Relationship issues
  • Trauma and abuse
  • Intimacy-related issues
  • Depression
  • Coping with life changes
Also experienced with
  • Abandonment
  • Adoption and foster care
  • Attachment issues
  • Avoidant personality
  • BDSM, kink, and alternative sex culture
  • Blended family issues
  • Body image
  • Caregiver issues and stress
  • Commitment issues
  • Communication problems
  • Control issues
  • Dependent personality
  • Divorce and separation
  • Eating and food-related issues
  • Family of origin issues
  • Family problems
  • Fatherhood issues
  • Forgiveness
  • Guilt and shame
  • Infidelity
  • Isolation / loneliness
  • Jealousy
  • Life purpose
  • Men's issues
  • Midlife crisis
  • Money and financial issues
  • Polyamory / non-monogamous relationships
  • Post-traumatic stress
  • Pregnancy and childbirth
  • Self-love
  • Sex addiction
  • Sexuality
  • Women's issues
  • Workplace issues
  • Young adult issues

02 · In Erica's own words

What Erica says about the work

Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.

I am a licensed professional counselor in Kentucky with 4 years of professional work experience. I graduated from University of the Cumberlands.

I have experience in helping clients with relationship issues, trauma and abuse, intimacy related issues, & depression. I believe in treating everyone with respect, sensitivity, and compassion. I will tailor our dialog and treatment plan to meet your unique and specific needs. I primarily utilize CBT, DBT, ACT, Motivational Interviewing, and person centered approaches in therapy, although I occasionally pull from other modalities when it is best suited for my client. While this may be confusing to you, what it means is I have a lot of different approaches that I use depending on what we are working on together.

My availability on BetterHelp is very limited. Currently, my availability is only on Sunday afternoons. I do not have any other times available, so if Sundays do not work for you then I can help you get scheduled with another therapist.

Due to limited availability, I ask that you give 24 hours notice if you need to cancel an appointment. This allows time for other clients to take that time if needed. All no shows/late cancellations (less than 24 hours notice) will be reported to BetterHelp. No showing 2 appointments within a 6 month period will result in being referred for in person counseling or to another BetterHelp therapist. Late canceling and/or no showing 2 appointments within a 60 day period may result in being referred out, as well. While I understand that things come up, I do ask for 24 hours notice for cancellations. If you stop treatment/have a lapse in payment that causes you to become “inactive,” I may not have availability to see you if you return. I keep a small number of active clients and due to limited time I cannot hold places on my caseload for inactive clients.

Taking the first step to sign up for therapy can take courage and I am proud of you for getting started! I am excited to walk beside you and be your partner in this journey.

Erica Hayes, on the BetterHelp listing · read 7 Oct 2026

03 · How Erica works

The 8 approaches Erica lists, in plain English

These are the clinical methods Erica lists. The descriptions are Maker Therapy's, not Erica's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Erica runs a session.

Acceptance and Commitment TherapyACT
Rather than trying to argue a painful thought away, ACT works on loosening its grip and getting on with what matters to you anyway. Sessions spend real time naming your values, then building action around them while difficult feelings are still present.
Client-Centred TherapyPerson-centred · Rogerian
The therapist does not steer toward a technique or a diagnosis. They offer sustained, non-judgemental attention and reflect back what they hear, on the premise that people find their own direction when they are genuinely listened to. Often what people mean by “someone who just gets it”.
Cognitive Behavioural TherapyCBT
Structured, present-focused work on the loop between what you think, how you feel and what you then do. Usually means noticing a thought pattern in the room, testing it against evidence, and practising something different between sessions. Among the most heavily researched talking therapies for depression and anxiety.
Dialectical Behaviour TherapyDBT
A structured skills-led adaptation of CBT built around holding two things at once: accepting yourself as you are and working to change. Teaches concrete skills for distress tolerance, emotion regulation and relationships. Developed for people whose feelings arrive at overwhelming intensity, and strongest-evidenced there.
Mindfulness-Based TherapyMBCT
Trains attention on what is happening right now - body, breath, the thought as it arrives - so distress can be observed rather than automatically acted on. Strongest evidence is in preventing depression from recurring, and it is usually taught as a practice you keep doing outside the session.
Motivational InterviewingMI
A way of talking about change with somebody who is genuinely in two minds about it. The therapist does not argue for the change; they help you say your own reasons out loud, which is the part that predicts whether it happens. Common around substance use and health behaviour.
Solution-Focused Brief TherapySFBT
Starts from where you want to end up rather than from how you got here. Sessions look for the times the problem is already smaller and work out what is different about those, so the number of sessions tends to be short and the work concrete.
Trauma-Focused TherapyTF-CBT · trauma-informed
CBT adapted for people whose difficulty is rooted in a frightening or overwhelming event. Pacing is the point: safety and stabilisation come first, the memory itself is approached gradually and only when you are ready, and the aim is that recalling it stops hijacking the present.

04 · What happens next

From this page to a first session

Erica practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Erica's own practice, and not a promise about how quickly anything happens.

  1. A questionnaire, not a booking form

    BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Erica at this point.

  2. Naming Erica specifically

    BetterHelp matches algorithmically by default, so asking for Erica is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Erica.

  3. If the caseload is full

    You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.

  4. The first conversation

    A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.

  5. If the fit is wrong

    Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.

05 · Before you commit

3 questions worth asking Erica

Built from what Erica actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Erica's - Erica has not seen them and is under no obligation to answer any of them.

  • “You list both Cognitive Behavioural Therapy and Client-Centred Therapy. Which do you lean on with someone like me?”

    Those two point in different directions - one structured and led by the therapist, the other led by you. The answer tells you what the sessions will actually feel like.

  • “How do you decide when someone is ready to work on a traumatic memory itself?”

    Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.

  • “How do you handle the gap between sessions if something comes up?”

    On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.

06 · Practical details

Credentials and licensing

Credential
LPCC
Licensed in
Kentucky
Licence
KY LPCC 280899
Licence number
280899
Licence expires
31 Dec 2026
NPI
1194421016
Years in practice
4
Gender
Female
Languages
English
International clients
Not accepted
Listed since
15 May 2026

07 · Provenance

Where every line on this page came from

Erica's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 7 Oct 2026. The licence number and NPI are cross-checked against public registers.

The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.

Maker Therapy is not BetterHelp, does not take bookings, and has not met Erica. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.

Report this listing

If this listing is you and you do not want it here, tell us and it comes down straight away.

The listing disappears as soon as you press this. We only use your email to reply if we need to.

Something on this page wrong or out of date? Report it and it will be checked against the source.

Maker Therapy is user-supported - when you start through our links we may earn a commission from BetterHelp at no extra cost to you.