01 · Who Feifei works with

Feifei works with stress, Anxiety, family conflicts and depression

Feifei lists 11 specialisms and 12 further focus areas. Specialisms are the subjects Feifei chose to list first, which is the closest a listing gets to “this is my actual practice”.

02 · In Feifei's own words

What Feifei says about the work

Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.

I am licensed in Illinois with 3 years of professional work experience. I have experience in helping clients with stress and anxiety, family conflicts, career difficulties, & depression. I work with my clients to create an open and safe environment where thoughts and feelings can be shared without fear of judgment. Taking the first step to seeking a more fulfilling and happier life takes courage. I am here to support you in that process.

Feifei Chen, on the BetterHelp listing · read 7 Oct 2026

03 · How Feifei works

The 2 approaches Feifei lists, in plain English

These are the clinical methods Feifei lists. The descriptions are Maker Therapy's, not Feifei's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Feifei runs a session.

Client-Centred TherapyPerson-centred · Rogerian

The therapist does not steer toward a technique or a diagnosis. They offer sustained, non-judgemental attention and reflect back what they hear, on the premise that people find their own direction when they are genuinely listened to. Often what people mean by “someone who just gets it”.

Mindfulness-Based TherapyMBCT

Trains attention on what is happening right now - body, breath, the thought as it arrives - so distress can be observed rather than automatically acted on. Strongest evidence is in preventing depression from recurring, and it is usually taught as a practice you keep doing outside the session.

04 · What happens next

From this page to a first session

Feifei practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Feifei's own practice, and not a promise about how quickly anything happens.

1. A questionnaire, not a booking form

   BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Feifei at this point.

2. Naming Feifei specifically

   BetterHelp matches algorithmically by default, so asking for Feifei is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Feifei.

3. If the caseload is full

   You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.

4. The first conversation

   A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.

5. If the fit is wrong

   Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.

05 · Before you commit

2 questions worth asking Feifei

Built from what Feifei actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Feifei's - Feifei has not seen them and is under no obligation to answer any of them.

• “How do you handle the gap between sessions if something comes up?”

  On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.

• “You offer sessions in English and Mandarin. Does the work change depending on which we use?”

  People often reach different material in a first language than in a second. Worth naming before you choose.

06 · Practical details

Credentials and licensing

Credential

LCSW

Licensed in

Illinois

Licence

IL LCSW 149.025709, WA LICSW LW61484410

Licence number

149.025709

Licence expires

30 Nov 2027

NPI

1972375228

Years in practice

3

Gender

Female

Languages

English, Mandarin

International clients

Not accepted

Listed since

15 May 2026

07 · Provenance

Where every line on this page came from

Feifei's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 7 Oct 2026. The licence number and NPI are cross-checked against public registers.

The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.

Maker Therapy is not BetterHelp, does not take bookings, and has not met Feifei. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.

Something on this page wrong or out of date? Report it and it will be checked against the source.