01 · Who Hany works with

Hany works with trauma and abuse, intimacy-related issues and self esteem

Hany lists 5 specialisms and 16 further focus areas. Specialisms are the subjects Hany chose to list first, which is the closest a listing gets to “this is my actual practice”.

02 · In Hany's own words

What Hany says about the work

Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.

Hany Urdaneta is a bilingual (English and Spanish) licensed mental health therapist. She is a board-certified sex therapist and certified transgender therapist trained in trauma-informed care and EMDR. She uses cognitive behavioral, solution-focused, reality, person-centered, and motivational interviewing modalities. Her therapeutic services will guide you to a healthy life.

Hany Urdaneta, on the BetterHelp listing · read 9 Oct 2026

03 · What happens next

From this page to a first session

Hany practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Hany's own practice, and not a promise about how quickly anything happens.

1. A questionnaire, not a booking form

   BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Hany at this point.

2. Naming Hany specifically

   BetterHelp matches algorithmically by default, so asking for Hany is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Hany.

3. If the caseload is full

   You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.

4. The first conversation

   A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.

5. If the fit is wrong

   Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.

04 · Before you commit

3 questions worth asking Hany

Built from what Hany actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Hany's - Hany has not seen them and is under no obligation to answer any of them.

• “How do you decide when someone is ready to work on a traumatic memory itself?”

  Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.

• “How do you handle the gap between sessions if something comes up?”

  On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.

• “You offer sessions in English and Spanish. Does the work change depending on which we use?”

  People often reach different material in a first language than in a second. Worth naming before you choose.

05 · Practical details

Credentials and licensing

Credential

LMHC

Licensed in

Florida

Licence

FL LMHC MH15119

Licence number

MH15119

Licence expires

31 Mar 2027

NPI

1285187039

Years in practice

13

Gender

Female

Languages

English, Spanish

International clients

Not accepted

Listed since

30 Aug 2026

06 · Provenance

Where every line on this page came from

Hany's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 9 Oct 2026. The licence number and NPI are cross-checked against public registers.

The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.

Maker Therapy is not BetterHelp, does not take bookings, and has not met Hany. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.

Something on this page wrong or out of date? Report it and it will be checked against the source.