01 · Who Helen works with

Helen works with stress, Anxiety, addictions and relationship issues

Helen lists 19 specialisms and 20 further focus areas. Specialisms are the subjects Helen chose to list first, which is the closest a listing gets to “this is my actual practice”.

02 · In Helen's own words

What Helen says about the work

Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.

Hi, my name is Helen, and I am an accomplished Licensed Independent Clinical Social Worker (LICSW) with twenty-five years of progressively responsible experience in the field of social work. Throughout all my years of work, I have always viewed my main task as building rapport with patients and their families, while providing effective, and time sensitive appropriate counseling. I am experienced in telehealth having successfully worked from home with online counseling through Aetna for at least five years. I am excited to be providing this service once again online to assist, encourage, and support those in need of help. My extensive work history and training has allowed me to gain experience and mastery knowledge in behavioral health, mental health, social work, program planning, development and implementation. My work experience includes an active history providing all aspects of social work principles with diverse populations in varied settings. I excelled in developing close communication and excellent working relationships with individuals, numerous community leaders, and resources, establishing vital networks to ensure availability of placement, with smooth transitions upon discharge as needed. My earlier experience included work with military populace where I was responsible for investigating all assigned cases of child abuse, neglect, molestation domestic violence, and presenting my findings of either substantiated or unsubstantiated, to the Family Advocacy Program, (FAP). In other agencies I provided sensitive time-limited casework services to children and families. I have also provided marital counseling, parent-child education and casework planning as needed, in addition to referring clients for psychological/psychiatric evaluations and treatment. Additional experience was gained at the state mental health hospital, where I served as a float Psychiatric Social Worker. As a float, my services were utilized on every ward throughout the entire hospital, to include specialized units such as geriatrics, traumatic brain injury (TBI), sexual assault, and forensics, to name a few. I look forward to speaking with you!

Helen Jackson, on the BetterHelp listing · read 9 Oct 2026

03 · How Helen works

The 7 approaches Helen lists, in plain English

These are the clinical methods Helen lists. The descriptions are Maker Therapy's, not Helen's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Helen runs a session.

Client-Centred TherapyPerson-centred · Rogerian

The therapist does not steer toward a technique or a diagnosis. They offer sustained, non-judgemental attention and reflect back what they hear, on the premise that people find their own direction when they are genuinely listened to. Often what people mean by “someone who just gets it”.

Cognitive Behavioural TherapyCBT

Structured, present-focused work on the loop between what you think, how you feel and what you then do. Usually means noticing a thought pattern in the room, testing it against evidence, and practising something different between sessions. Among the most heavily researched talking therapies for depression and anxiety.

Emotionally Focused TherapyEFT

Built for couples and rooted in attachment: the recurring argument is treated as a cycle two people are stuck in rather than as one person's fault. Sessions work to interrupt the cycle and get to what each person is actually asking for underneath it.

Mindfulness-Based TherapyMBCT

Trains attention on what is happening right now - body, breath, the thought as it arrives - so distress can be observed rather than automatically acted on. Strongest evidence is in preventing depression from recurring, and it is usually taught as a practice you keep doing outside the session.

Motivational InterviewingMI

A way of talking about change with somebody who is genuinely in two minds about it. The therapist does not argue for the change; they help you say your own reasons out loud, which is the part that predicts whether it happens. Common around substance use and health behaviour.

Solution-Focused Brief TherapySFBT

Starts from where you want to end up rather than from how you got here. Sessions look for the times the problem is already smaller and work out what is different about those, so the number of sessions tends to be short and the work concrete.

Trauma-Focused TherapyTF-CBT · trauma-informed

CBT adapted for people whose difficulty is rooted in a frightening or overwhelming event. Pacing is the point: safety and stabilisation come first, the memory itself is approached gradually and only when you are ready, and the aim is that recalling it stops hijacking the present.

04 · What happens next

From this page to a first session

Helen practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Helen's own practice, and not a promise about how quickly anything happens.

1. A questionnaire, not a booking form

   BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Helen at this point.

2. Naming Helen specifically

   BetterHelp matches algorithmically by default, so asking for Helen is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Helen.

3. If the caseload is full

   You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.

4. The first conversation

   A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.

5. If the fit is wrong

   Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.

05 · Before you commit

4 questions worth asking Helen

Built from what Helen actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Helen's - Helen has not seen them and is under no obligation to answer any of them.

• “You list both Cognitive Behavioural Therapy and Client-Centred Therapy. Which do you lean on with someone like me?”

  Those two point in different directions - one structured and led by the therapist, the other led by you. The answer tells you what the sessions will actually feel like.

• “How do you decide when someone is ready to work on a traumatic memory itself?”

  Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.

• “With 25 years in, what has changed most in how you work?”

  Long experience is only an advantage if it has been examined. This tends to surface whether it has.

• “How do you handle the gap between sessions if something comes up?”

  On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.

06 · Practical details

Credentials and licensing

Credential

LCSW

Licensed in

Washington

Licence

AZ LCSW LCSW-16392, UT LCSW 12915582-3501

Licence number

LW 00007344

Licence expires

16 Jun 2027

NPI

1588875785

Years in practice

25

Gender

Female

Languages

English

International clients

Not accepted

Listed since

15 May 2026

07 · Provenance

Where every line on this page came from

Helen's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 9 Oct 2026. The licence number and NPI are cross-checked against public registers.

The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.

Maker Therapy is not BetterHelp, does not take bookings, and has not met Helen. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.

Something on this page wrong or out of date? Report it and it will be checked against the source.