01 · Who Jack works with

Jack works with stress, Anxiety, anger management and self esteem

Jack lists 12 specialisms and 21 further focus areas. Specialisms are the subjects Jack chose to list first, which is the closest a listing gets to “this is my actual practice”.

02 · In Jack's own words

What Jack says about the work

Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.

Hello,

Thank you for looking into Betterhelp. If you are here, you might be feeling overwhelmed by life's current challenges. Well, you are not alone. Life can throw all of us curve balls from time to time. However, with courage, patience, and the right mindset and tools, I know change is possible and you can reveal your best self going forward. I have a Masters degree in Clinical Psychology and I am a Licensed Professional Counselor from Texas. I have over 23 years of experience as a counselor primarily working with a diverse range of non-traditional college students dealing with stress, anxiety, procrastination, family/relationship issues, and career related concerns. Over the years of working in a college setting, I have come to appreciate the concerns that people have when embarking on something new, challenging, uncertain, and ambiguous. Do I belong here? Am I too old to go back to school? Am I too old to pursue this career? What if I fail? These are only a few of the many questions driven by fear and uncertainty that I hear. Another population of interest is working with early and mid-career professionals struggling with career related issues such as work stress, change, purpose, and leadership issues and work/life balance.

Some of my modalities of therapy include a mixture of cognitive behavioral therapy, mindfulness, and motivational interviewing. Together, we will explore multiple visions of of the future and strategies to get there. We will explore your strengths, values, interests and how your behavior supports and aligns with each of these. Moreover, my style of counseling will always put you in the drivers seat in taking ownership and being ready to enact positive change. Finally, as a firm believer in life long learning, my hope for you is that you will come to understand that your current predicament is just another temporary setback and or opportunity for growth and change in your journey toward finding greater purpose, happiness and wellbeing.

Jack Hernandez, on the BetterHelp listing · read 9 Oct 2026

03 · How Jack works

The 7 approaches Jack lists, in plain English

These are the clinical methods Jack lists. The descriptions are Maker Therapy's, not Jack's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Jack runs a session.

Acceptance and Commitment TherapyACT

Rather than trying to argue a painful thought away, ACT works on loosening its grip and getting on with what matters to you anyway. Sessions spend real time naming your values, then building action around them while difficult feelings are still present.

Client-Centred TherapyPerson-centred · Rogerian

The therapist does not steer toward a technique or a diagnosis. They offer sustained, non-judgemental attention and reflect back what they hear, on the premise that people find their own direction when they are genuinely listened to. Often what people mean by “someone who just gets it”.

Cognitive Behavioural TherapyCBT

Structured, present-focused work on the loop between what you think, how you feel and what you then do. Usually means noticing a thought pattern in the room, testing it against evidence, and practising something different between sessions. Among the most heavily researched talking therapies for depression and anxiety.

The Gottman Method

A couples approach built on decades of observational research into what distinguishes relationships that last. Structured and assessment-led: it maps friendship, conflict and shared meaning, then works on the specific mechanics of how the two of you argue.

Mindfulness-Based TherapyMBCT

Trains attention on what is happening right now - body, breath, the thought as it arrives - so distress can be observed rather than automatically acted on. Strongest evidence is in preventing depression from recurring, and it is usually taught as a practice you keep doing outside the session.

Motivational InterviewingMI

A way of talking about change with somebody who is genuinely in two minds about it. The therapist does not argue for the change; they help you say your own reasons out loud, which is the part that predicts whether it happens. Common around substance use and health behaviour.

Trauma-Focused TherapyTF-CBT · trauma-informed

CBT adapted for people whose difficulty is rooted in a frightening or overwhelming event. Pacing is the point: safety and stabilisation come first, the memory itself is approached gradually and only when you are ready, and the aim is that recalling it stops hijacking the present.

04 · What happens next

From this page to a first session

Jack practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Jack's own practice, and not a promise about how quickly anything happens.

1. A questionnaire, not a booking form

   BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Jack at this point.

2. Naming Jack specifically

   BetterHelp matches algorithmically by default, so asking for Jack is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Jack.

3. If the caseload is full

   You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.

4. The first conversation

   A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.

5. If the fit is wrong

   Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.

05 · Before you commit

4 questions worth asking Jack

Built from what Jack actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Jack's - Jack has not seen them and is under no obligation to answer any of them.

• “You list both Cognitive Behavioural Therapy and Client-Centred Therapy. Which do you lean on with someone like me?”

  Those two point in different directions - one structured and led by the therapist, the other led by you. The answer tells you what the sessions will actually feel like.

• “How do you decide when someone is ready to work on a traumatic memory itself?”

  Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.

• “How do you handle the gap between sessions if something comes up?”

  On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.

• “You offer sessions in English and Spanish. Does the work change depending on which we use?”

  People often reach different material in a first language than in a second. Worth naming before you choose.

06 · Practical details

Credentials and licensing

Credential

LPC

Licensed in

Texas

Licence

TX LPC 14218

Licence number

14218

Licence expires

31 Oct 2027

NPI

1427552116

Years in practice

11

Gender

Male

Languages

English, Spanish

International clients

Accepted

Listed since

15 May 2026

07 · Provenance

Where every line on this page came from

Jack's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 9 Oct 2026. The licence number and NPI are cross-checked against public registers.

The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.

Maker Therapy is not BetterHelp, does not take bookings, and has not met Jack. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.

Something on this page wrong or out of date? Report it and it will be checked against the source.