01 · Who Jacqueline works with

Jacqueline works with stress, Anxiety, trauma and abuse and self esteem

Jacqueline lists 5 specialisms and 23 further focus areas. Specialisms are the subjects Jacqueline chose to list first, which is the closest a listing gets to “this is my actual practice”.

02 · In Jacqueline's own words

What Jacqueline says about the work

Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.

As a seasoned therapist with nearly three decades of experience, I specialize in supporting individuals through complex emotional landscapes. My approach centers on empowering clients to cultivate self-love, navigate life transitions, and heal from past challenges. I have extensive expertise in addressing depression, anxiety, trauma, and workplace-related stress.

My therapeutic practice focuses on helping individuals across diverse life stages-from young adults to those experiencing midlife transitions-develop stronger communication skills, overcome social anxiety, and rediscover personal purpose. I am particularly passionate about supporting women through unique emotional journeys, including challenges related to relationships, self-esteem, and personal growth.

Drawing from a comprehensive understanding of mental health, I create compassionate, collaborative spaces where clients can explore difficult emotions, process complex experiences, and develop resilient coping strategies. My work integrates evidence-based approaches to help individuals move through guilt, shame, and transformative life changes with dignity and strength.

Jacqueline Lacy-Diggins, on the BetterHelp listing · read 7 Oct 2026

03 · How Jacqueline works

The 4 approaches Jacqueline lists, in plain English

These are the clinical methods Jacqueline lists. The descriptions are Maker Therapy's, not Jacqueline's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Jacqueline runs a session.

Client-Centred TherapyPerson-centred · Rogerian

The therapist does not steer toward a technique or a diagnosis. They offer sustained, non-judgemental attention and reflect back what they hear, on the premise that people find their own direction when they are genuinely listened to. Often what people mean by “someone who just gets it”.

Cognitive Behavioural TherapyCBT

Structured, present-focused work on the loop between what you think, how you feel and what you then do. Usually means noticing a thought pattern in the room, testing it against evidence, and practising something different between sessions. Among the most heavily researched talking therapies for depression and anxiety.

Solution-Focused Brief TherapySFBT

Starts from where you want to end up rather than from how you got here. Sessions look for the times the problem is already smaller and work out what is different about those, so the number of sessions tends to be short and the work concrete.

Trauma-Focused TherapyTF-CBT · trauma-informed

CBT adapted for people whose difficulty is rooted in a frightening or overwhelming event. Pacing is the point: safety and stabilisation come first, the memory itself is approached gradually and only when you are ready, and the aim is that recalling it stops hijacking the present.

04 · What happens next

From this page to a first session

Jacqueline practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Jacqueline's own practice, and not a promise about how quickly anything happens.

1. A questionnaire, not a booking form

   BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Jacqueline at this point.

2. Naming Jacqueline specifically

   BetterHelp matches algorithmically by default, so asking for Jacqueline is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Jacqueline.

3. If the caseload is full

   You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.

4. The first conversation

   A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.

5. If the fit is wrong

   Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.

05 · Before you commit

4 questions worth asking Jacqueline

Built from what Jacqueline actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Jacqueline's - Jacqueline has not seen them and is under no obligation to answer any of them.

• “You list both Cognitive Behavioural Therapy and Client-Centred Therapy. Which do you lean on with someone like me?”

  Those two point in different directions - one structured and led by the therapist, the other led by you. The answer tells you what the sessions will actually feel like.

• “How do you decide when someone is ready to work on a traumatic memory itself?”

  Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.

• “With 27 years in, what has changed most in how you work?”

  Long experience is only an advantage if it has been examined. This tends to surface whether it has.

• “How do you handle the gap between sessions if something comes up?”

  On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.

06 · Practical details

Credentials and licensing

Credential

LPC

Licensed in

Arkansas

Licence

AR LPC P0607041

Licence number

P0607041

Licence expires

31 May 2028

NPI

1942349105

Years in practice

27

Gender

Female

Languages

English

International clients

Not accepted

Listed since

12 Jun 2026

07 · Provenance

Where every line on this page came from

Jacqueline's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 7 Oct 2026. The licence number and NPI are cross-checked against public registers.

The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.

Maker Therapy is not BetterHelp, does not take bookings, and has not met Jacqueline. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.

Something on this page wrong or out of date? Report it and it will be checked against the source.