01 · Who Jacqueline works with

Jacqueline works with stress, Anxiety, depression and grief

Jacqueline lists 8 specialisms and 8 further focus areas. Specialisms are the subjects Jacqueline chose to list first, which is the closest a listing gets to “this is my actual practice”.

02 · In Jacqueline's own words

What Jacqueline says about the work

Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.

Hello and welcome! My name is Jackie Walz and I am a Licensed Independent Clinical Social Worker in the State of Minnesota. I have been working in the field for over 10 years. I received my Bachelors of Arts degree in Sociology from The University of North Dakota in 2006 as well as my Bachelors and Masters degrees in Social Work in 2009 & 2010, respectively.

My style is warm, casual, inviting, and patient. Person-centeredness has been at the center of my education and career. Therefore, I start with where you are at and focus on what's important to you. Much of my experience has been 1:1 with adults. I have a lot of experience working with the geriatric population as well as those that suffer from depression and anxiety. I come from a non-judgmental and empathetic place. If you are familiar with enneagrams, I am an enneagram type 2, meaning I'm empathetic, sincere, and warm-hearted. I have always taken on the role of a helper and enjoy walking and navigating through tough times with individuals.

I also have been in a leadership position for much of my career, so I have a lot of experience in coaching and guiding within employee development.

Reaching out can be very vulnerable. You are courageous for taking this first step and I look forward to working with you and helping you meet your goals!

Jacqueline Walz, on the BetterHelp listing · read 9 Oct 2026

03 · How Jacqueline works

The 4 approaches Jacqueline lists, in plain English

These are the clinical methods Jacqueline lists. The descriptions are Maker Therapy's, not Jacqueline's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Jacqueline runs a session.

Cognitive Behavioural TherapyCBT

Structured, present-focused work on the loop between what you think, how you feel and what you then do. Usually means noticing a thought pattern in the room, testing it against evidence, and practising something different between sessions. Among the most heavily researched talking therapies for depression and anxiety.

Motivational InterviewingMI

A way of talking about change with somebody who is genuinely in two minds about it. The therapist does not argue for the change; they help you say your own reasons out loud, which is the part that predicts whether it happens. Common around substance use and health behaviour.

Narrative Therapy

Treats the story you tell about your life as something that can be examined and retold rather than as the plain facts. Separates the person from the problem - “the anxiety” rather than “your anxiety” - to make room for the parts the current story leaves out.

Solution-Focused Brief TherapySFBT

Starts from where you want to end up rather than from how you got here. Sessions look for the times the problem is already smaller and work out what is different about those, so the number of sessions tends to be short and the work concrete.

04 · What happens next

From this page to a first session

Jacqueline practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Jacqueline's own practice, and not a promise about how quickly anything happens.

1. A questionnaire, not a booking form

   BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Jacqueline at this point.

2. Naming Jacqueline specifically

   BetterHelp matches algorithmically by default, so asking for Jacqueline is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Jacqueline.

3. If the caseload is full

   You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.

4. The first conversation

   A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.

5. If the fit is wrong

   Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.

05 · Before you commit

2 questions worth asking Jacqueline

Built from what Jacqueline actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Jacqueline's - Jacqueline has not seen them and is under no obligation to answer any of them.

• “You list both Cognitive Behavioural Therapy and Narrative Therapy. Which do you lean on with someone like me?”

  Those two point in different directions - one structured and led by the therapist, the other led by you. The answer tells you what the sessions will actually feel like.

• “How do you handle the gap between sessions if something comes up?”

  On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.

06 · Practical details

Credentials and licensing

Credential

LICSW

Licensed in

Minnesota

Licence

MN LICSW 20075

Licence number

20075

Licence expires

31 Mar 2028

NPI

1942974514

Years in practice

3

Gender

Female

Languages

English

International clients

Not accepted

Listed since

15 May 2026

07 · Provenance

Where every line on this page came from

Jacqueline's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 9 Oct 2026. The licence number and NPI are cross-checked against public registers.

The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.

Maker Therapy is not BetterHelp, does not take bookings, and has not met Jacqueline. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.

Something on this page wrong or out of date? Report it and it will be checked against the source.