01 · Who Jacquelyn works with

Jacquelyn works with relationship issues, trauma and abuse and grief

Jacquelyn lists 16 specialisms and 16 further focus areas. Specialisms are the subjects Jacquelyn chose to list first, which is the closest a listing gets to “this is my actual practice”.

02 · In Jacquelyn's own words

What Jacquelyn says about the work

Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.

I am a licensed professional clinical counselor with over twelve years of experience as a counselor and psychotherapist. In addition, I bring over forty years of wisdom gleaned from working with individuals who prove time and again the resilience of the human spirit gives them the ability to overcome odds to find an optimal quality of life. Each person not only has their own unique challenges, but they have the capacity to be their own teachers and find answers within, therefore each treatment plan differs accordingly. Your concerns and purpose for seeking counseling will enable me to develop an effective treatment plan that will help you to find wholeness. My counseling style is to create a nurturing environment that invites openness and transparent authenticity by being a listening presence. I highly value human dignity and am a non-judgmental respecter of persons and find that there is an innate goodness in all persons. This goodness is at the core of our work to help you find balance of mind, body and spirit in all areas of your life. I specialize in relationship issues, self-esteem, self-worth and identity concerns, conflict resolution, anger management, depression, grief and loss, feelings of shame, trauma and abuse, spiritual discernment and whatever is troubling your soul that needs mending in order to give you inner peace and joy.

Jacquelyn (Jackie) Burns, on the BetterHelp listing · read 9 Oct 2026

03 · How Jacquelyn works

The 4 approaches Jacquelyn lists, in plain English

These are the clinical methods Jacquelyn lists. The descriptions are Maker Therapy's, not Jacquelyn's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Jacquelyn runs a session.

Client-Centred TherapyPerson-centred · Rogerian

The therapist does not steer toward a technique or a diagnosis. They offer sustained, non-judgemental attention and reflect back what they hear, on the premise that people find their own direction when they are genuinely listened to. Often what people mean by “someone who just gets it”.

Narrative Therapy

Treats the story you tell about your life as something that can be examined and retold rather than as the plain facts. Separates the person from the problem - “the anxiety” rather than “your anxiety” - to make room for the parts the current story leaves out.

Psychodynamic Therapy

Works on the assumption that current patterns - in relationships, at work, in how you treat yourself - have a history, and that seeing the history loosens the pattern. Less structured than CBT, usually longer, and more interested in what comes up unbidden than in a weekly agenda.

Solution-Focused Brief TherapySFBT

Starts from where you want to end up rather than from how you got here. Sessions look for the times the problem is already smaller and work out what is different about those, so the number of sessions tends to be short and the work concrete.

Also listed

• Jungian Therapy

04 · What happens next

From this page to a first session

Jacquelyn practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Jacquelyn's own practice, and not a promise about how quickly anything happens.

1. A questionnaire, not a booking form

   BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Jacquelyn at this point.

2. Naming Jacquelyn specifically

   BetterHelp matches algorithmically by default, so asking for Jacquelyn is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Jacquelyn.

3. If the caseload is full

   You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.

4. The first conversation

   A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.

5. If the fit is wrong

   Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.

05 · Before you commit

4 questions worth asking Jacquelyn

Built from what Jacquelyn actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Jacquelyn's - Jacquelyn has not seen them and is under no obligation to answer any of them.

• “You list both Solution-Focused Brief Therapy and Client-Centred Therapy. Which do you lean on with someone like me?”

  Those two point in different directions - one structured and led by the therapist, the other led by you. The answer tells you what the sessions will actually feel like.

• “How do you decide when someone is ready to work on a traumatic memory itself?”

  Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.

• “With 17 years in, what has changed most in how you work?”

  Long experience is only an advantage if it has been examined. This tends to surface whether it has.

• “How do you handle the gap between sessions if something comes up?”

  On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.

06 · Practical details

Credentials and licensing

Credential

LPCC

Licensed in

Ohio

Licence

OH LPCC E.0500531-SUPV

Licence number

E.0500531-SUPV

Licence expires

20 Nov 2027

NPI

1881979607

Years in practice

17

Gender

Female

Languages

English

International clients

Not accepted

Listed since

15 May 2026

07 · Provenance

Where every line on this page came from

Jacquelyn's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 9 Oct 2026. The licence number and NPI are cross-checked against public registers.

The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.

Maker Therapy is not BetterHelp, does not take bookings, and has not met Jacquelyn. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.

Something on this page wrong or out of date? Report it and it will be checked against the source.