Practitioner record · Checked 9 Oct 2026
Jean Kilsheimer Caserta has been in practice 25 years and is licensed in Florida. Jean lists stress, Anxiety, grief and parenting issues among 59 subjects on the BetterHelp roster.
Everything below is either quoted from Jean's own BetterHelp listing, taken from public licensing records, or written by Maker Therapy and labelled as such. Nothing here is an availability promise, a review, or a rating.
01 · Who Jean works with
Jean lists 13 specialisms and 46 further focus areas. Specialisms are the subjects Jean chose to list first, which is the closest a listing gets to “this is my actual practice”.
02 · In Jean's own words
Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.
Dear Future Clients, Looking for a therapist? These words should come to mind: CARING, COMPETENT, COMPASSIONATE, COURTEOUS, CONFIDENT, NON-JUDGMENTAL, ACCEPTING, and FLEXIBLE. These are just a few of my best qualifications when working with clients of all ages, race, gender, religion, sexual orientation, and those who demonstrate multiple issues. So, let me tell you a bit about myself. I began my professional career as a teacher, because I loved working with students and families. I wanted to make a change in the world, by helping others learn and gain acceptance by all. Discovering that students come from all different, diversified backgrounds and multiple family situations, I continued my studies and became a Behavioral Specialist. So many educators were diagnosing and labeling students. I found this disturbing as I believe that no child is born evil, stupid, crazy, or bad. Rather, I believe individuals are affected by the family and environmental systems of which they are members. Therefore, I continued my studies in the field of Family Systemic Therapy and completed my degree in Marriage and Family Therapy from Nova Southeastern University in Davie, Florida. I began working as a Licensed Family Therapist in the Florida School Systems, Church Programs and Private Practice. I utilize the method of therapy which best suits the clientele. Some of these include but are not limited to Client-Centered, Solution Focused, Narrative, Play, Brief Strategical, Problem-Solving and Cognitive Behavioral Therapies. My career experiences opened my eyes to the many diversified situations that children, teens, adults, and families are exposed to each and every day. Something new always pops up and seems to shake up a person’s life, and you just need someone to listen and understand the situations that are affecting your life. As an Educator, Behavioral Specialist and a Licensed Family Therapist, I have worked with many different clients. No problem is too big or too small. My degrees are a Bachelors of Arts in Education and French, and a Masters in Science in the field of Family Therapy. My Professional Teaching Certificate includes Endorsements in working with ESOL (English as a Second Language) individuals, Gifted or Highly Gifted Individuals, Specific Learning Disabilities, and Multiple Behavioral Disorders. I have over 30 years of Professional Experience. I myself grew up in a large Irish-German, Catholic family with five sisters where perfection was expected. This caused many internal family issues, which I now understand because of my training. Also, my mother was an orphan who grew up in a New York City Orphanage before being placed in a loving foster home. Yet, the family did not want to adopt her and thus she suffered from anxiety, depression, and feelings of inadequacy for her entire life. She also struggled with alcoholism and I was given the responsibility to care for my dear mother and wait for her to come home when she walked out in the middle of the night. I learned compassion at an early age and knew I always wanted to help others either in the Peace Corps or here in the United States. My mother’s foster family spoke French and thus I majored in French in college, studying at Immaculata University in Pennsylvania, Laval University in Quebec, Canada and study abroad programs in Paris, and Normandy, France. Now, I am a mother of three married adult children, grandmother to seven beautiful grandkids, and wife of 46 years to a wonderful husband. However, I suffered from Depression and Generalized Anxiety, after the birth of my second child. Of course, everyone told me to “Just Get Over It.” Luckily, I found a wonderful psychiatrist of Indian descent who changed my life forever. In fact, my kind, qualified psychiatrist encouraged me to further my studies and become a Family Therapist……and that is where I am today. If you are touched by my story and feel I could help you, it would be my pleasure and honor to be your therapist. While I do speak French, because there are so many different dialects, all my sessions are in English. However, we can use French when a certain word(s) gets us stuck, so we can use French-English. Thank you for taking the time to read my Profile. I would love to work with you, because YOU are important to me.
Jean Kilsheimer Caserta, on the BetterHelp listing · read 9 Oct 2026
03 · How Jean works
These are the clinical methods Jean lists. The descriptions are Maker Therapy's, not Jean's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Jean runs a session.
04 · What happens next
Jean practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Jean's own practice, and not a promise about how quickly anything happens.
BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Jean at this point.
BetterHelp matches algorithmically by default, so asking for Jean is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Jean.
You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.
A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.
Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.
05 · Before you commit
Built from what Jean actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Jean's - Jean has not seen them and is under no obligation to answer any of them.
“You list both Cognitive Behavioural Therapy and Client-Centred Therapy. Which do you lean on with someone like me?”
Those two point in different directions - one structured and led by the therapist, the other led by you. The answer tells you what the sessions will actually feel like.
“With 25 years in, what has changed most in how you work?”
Long experience is only an advantage if it has been examined. This tends to surface whether it has.
“How do you handle the gap between sessions if something comes up?”
On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.
06 · Practical details
07 · Provenance
Jean's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 9 Oct 2026. The licence number and NPI are cross-checked against public registers.
The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.
Maker Therapy is not BetterHelp, does not take bookings, and has not met Jean. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.
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