Practitioner record · Checked 9 Oct 2026
Jeanne Brown has been in practice 10 years and is licensed in New York. Jeanne lists stress, Anxiety, addictions and relationship issues among 14 subjects on the BetterHelp roster.
Everything below is either quoted from Jeanne's own BetterHelp listing, taken from public licensing records, or written by Maker Therapy and labelled as such. Nothing here is an availability promise, a review, or a rating.
01 · Who Jeanne works with
Jeanne lists 14 specialisms. Specialisms are the subjects Jeanne chose to list first, which is the closest a listing gets to “this is my actual practice”.
02 · In Jeanne's own words
Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.
My name is Jeanne Brown and I am very happy you reached out and look forward to working with you!
I want to provide you with an understanding of my mental health training and experience. My hope is that you will receive clarity through the discussion of my counseling approach, values and goals for our therapeutic relationship.
I am a Licensed Professional Counselor (LPC) in both New York State and Virginia, Registered Play Therapist - Supervisor (RPT-S) and Certified Substance Abuse Counselor (CSAC). I graduated from Capella University and earned a Master’s degree in Human Services with a specialization in Mental Health Counseling and moved to Virginia where I improved my skills and expertise. I obtained a Certificate in Contemporary Theory of Compulsive and Addictive Behavior and a Certificate in Play Therapy from Capella University.
I have worked in Virginia in the mental health profession as an individual, family and group therapist since 2012 and before that, in New York State since 2010. I have over 30 years of experience working with children, adolescents, parents, adults, families and groups in many different roles.
Counseling is both multi-faceted and multi-cultural; empathy, sensitivity, and the ability to adapt are important factors in implementing therapist and individual roles. The relationship between therapist and the individual is one of common choice exploring human needs and goals culminating in the wellness of the person. The individual remains the central priority in the counseling relationship. I utilize a non-directive person-centered approach, which provides a safe and secure environment where individuals can explore strategies to effectively grow and make healthy changes in their lives.
My passion is working with adults, adolescents and children and adolescents with substance use issues, anxiety, depression, anger, and defiant behaviors. I have worked in a community-based setting, an outpatient setting and held several administrative roles. I utilize a non-directive person-centered approach when working with adults. My belief is that individuals know what they need to do to make improvements in their life, and by taking an active lead, will discover their own solutions. My role is to provide support, empathy and acceptance as their growth takes place. I also utilize a non-directive person-centered Play Therapy approach when working with children and adolescents. Play Therapy is a way of helping children cope with distress, using play as the medium of communication between child and therapist. The method is based on the central assumption that play is the way that children communicate, explore their environment and eventually work through their challenges. It is the child’s way of making sense of their environment.
You are welcome to message me anytime through Better Help. Having access to a counselor to reach out to for support and encouragement is extremely beneficial for most and a great change from traditional counseling. I usually check my messages at least two times per day, everyday. I offer messaging, live chat and phone sessions.
I look forward to meeting you!
Jeanne Brown, on the BetterHelp listing · read 9 Oct 2026
03 · What happens next
Jeanne practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Jeanne's own practice, and not a promise about how quickly anything happens.
BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Jeanne at this point.
BetterHelp matches algorithmically by default, so asking for Jeanne is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Jeanne.
You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.
A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.
Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.
04 · Before you commit
Built from what Jeanne actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Jeanne's - Jeanne has not seen them and is under no obligation to answer any of them.
“How do you decide when someone is ready to work on a traumatic memory itself?”
Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.
“How do you handle the gap between sessions if something comes up?”
On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.
05 · Practical details
06 · Provenance
Jeanne's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 9 Oct 2026. The licence number and NPI are cross-checked against public registers.
The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.
Maker Therapy is not BetterHelp, does not take bookings, and has not met Jeanne. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.
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