01 · Who Jeannette works with

Jeannette works with stress, Anxiety, trauma and abuse and grief

Jeannette lists 13 specialisms and 56 further focus areas. Specialisms are the subjects Jeannette chose to list first, which is the closest a listing gets to “this is my actual practice”.

02 · In Jeannette's own words

What Jeannette says about the work

Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.

My name is Jeannette Horton, although most people call me Jean. I have worked in the mental health field in various capacities since 2008 including outpatient chemical dependency treatment, community mental health agencies and long-term care communities. I work with adults and specialize in depression, anxiety, trauma, substance abuse, older adult issues, self-esteem, anger, grief and loss, women’s issues and more. I am also a veteran with experience being deployed overseas and specialize in veteran’s issues as well.

Seeing a therapist can be scary. To benefit from therapy, it's critical that you feel safe. In fact, you deserve to be safe. So, while I very much want to help you with whatever challenges you have, please know that helping you feel safe in our relationship will be the first step. And throughout our time together, it will be one of my main priorities.

What I’m most known for is my ability to have comfortable, candid, down to earth conversations about really tough stuff along with a sense of humor. Trust is key in the therapeutic relationship and to me, trust is best developed when both people feel safe to really say what’s on their mind and heart. That is how I will speak to you, and I will do everything I can to help you feel like you can speak that way to me.

Clients have often told me that working with me is “like working with a real person.” I welcome the opportunity to become a safe, real person in your life whom you can trust.

Jeannette Horton, on the BetterHelp listing · read 7 Oct 2026

03 · How Jeannette works

The 7 approaches Jeannette lists, in plain English

These are the clinical methods Jeannette lists. The descriptions are Maker Therapy's, not Jeannette's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Jeannette runs a session.

Client-Centred TherapyPerson-centred · Rogerian

The therapist does not steer toward a technique or a diagnosis. They offer sustained, non-judgemental attention and reflect back what they hear, on the premise that people find their own direction when they are genuinely listened to. Often what people mean by “someone who just gets it”.

Cognitive Behavioural TherapyCBT

Structured, present-focused work on the loop between what you think, how you feel and what you then do. Usually means noticing a thought pattern in the room, testing it against evidence, and practising something different between sessions. Among the most heavily researched talking therapies for depression and anxiety.

Mindfulness-Based TherapyMBCT

Trains attention on what is happening right now - body, breath, the thought as it arrives - so distress can be observed rather than automatically acted on. Strongest evidence is in preventing depression from recurring, and it is usually taught as a practice you keep doing outside the session.

Motivational InterviewingMI

A way of talking about change with somebody who is genuinely in two minds about it. The therapist does not argue for the change; they help you say your own reasons out loud, which is the part that predicts whether it happens. Common around substance use and health behaviour.

Narrative Therapy

Treats the story you tell about your life as something that can be examined and retold rather than as the plain facts. Separates the person from the problem - “the anxiety” rather than “your anxiety” - to make room for the parts the current story leaves out.

Solution-Focused Brief TherapySFBT

Starts from where you want to end up rather than from how you got here. Sessions look for the times the problem is already smaller and work out what is different about those, so the number of sessions tends to be short and the work concrete.

Trauma-Focused TherapyTF-CBT · trauma-informed

CBT adapted for people whose difficulty is rooted in a frightening or overwhelming event. Pacing is the point: safety and stabilisation come first, the memory itself is approached gradually and only when you are ready, and the aim is that recalling it stops hijacking the present.

Also listed

• Existential Therapy

04 · What happens next

From this page to a first session

Jeannette practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Jeannette's own practice, and not a promise about how quickly anything happens.

1. A questionnaire, not a booking form

   BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Jeannette at this point.

2. Naming Jeannette specifically

   BetterHelp matches algorithmically by default, so asking for Jeannette is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Jeannette.

3. If the caseload is full

   You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.

4. The first conversation

   A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.

5. If the fit is wrong

   Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.

05 · Before you commit

3 questions worth asking Jeannette

Built from what Jeannette actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Jeannette's - Jeannette has not seen them and is under no obligation to answer any of them.

• “You list both Cognitive Behavioural Therapy and Client-Centred Therapy. Which do you lean on with someone like me?”

  Those two point in different directions - one structured and led by the therapist, the other led by you. The answer tells you what the sessions will actually feel like.

• “How do you decide when someone is ready to work on a traumatic memory itself?”

  Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.

• “How do you handle the gap between sessions if something comes up?”

  On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.

06 · Practical details

Credentials and licensing

Credential

LMHC

Licensed in

Washington

Licence

WA LMHC LH60401133

Licence number

LH60401133

Licence expires

23 Oct 2026

NPI

1063653616

Years in practice

14

Gender

Female

Languages

English

International clients

Not accepted

Listed since

15 May 2026

07 · Provenance

Where every line on this page came from

Jeannette's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 7 Oct 2026. The licence number and NPI are cross-checked against public registers.

The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.

Maker Therapy is not BetterHelp, does not take bookings, and has not met Jeannette. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.

Something on this page wrong or out of date? Report it and it will be checked against the source.