Practitioner record · Checked 9 Oct 2026
Jennifer Richmond has been in practice 8 years and is licensed in Connecticut. Jennifer lists stress, Anxiety, trauma and abuse and grief among 17 subjects on the BetterHelp roster.
Everything below is either quoted from Jennifer's own BetterHelp listing, taken from public licensing records, or written by Maker Therapy and labelled as such. Nothing here is an availability promise, a review, or a rating.
01 · Who Jennifer works with
Jennifer lists 5 specialisms and 12 further focus areas. Specialisms are the subjects Jennifer chose to list first, which is the closest a listing gets to “this is my actual practice”.
02 · In Jennifer's own words
Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.
Hi, I'm Jennifer.
I'm a Licensed Clinical Social Worker with more than 25 years of experience in behavioral health, including more than eight years providing direct clinical services. My career has included outpatient therapy, crisis counseling, healthcare leadership, and designing behavioral health programs that support children, families, and communities. Throughout my work, I've had the privilege of helping people navigate life's most difficult moments with compassion, curiosity, and hope.
Today, I primarily work with young adults and adults who are navigating anxiety, stress, burnout, grief, trauma, relationship challenges, and major life transitions. I also support people who have a sense that something in life needs to change, even if they cannot quite put it into words. Whether you're starting your career, figuring out who you are, healing from painful experiences, or feeling overwhelmed by the expectations of adulthood, therapy can provide a space to slow down, reconnect with yourself, and move forward with greater clarity.
Although my focus is adults, I also have extensive training and experience working with children and families. That background gives me a deep understanding of how early life experiences, family relationships, and attachment patterns continue to shape us as adults. Together, we can explore those experiences while building healthier ways of coping, connecting with others, and caring for yourself in the present.
My approach is warm, collaborative, and tailored to your unique needs. I integrate evidence-based practices with somatic awareness and the mind-body connection, recognizing that healing involves more than changing thoughts. It also means understanding what your nervous system and body have been carrying. Some clients appreciate practical tools and strategies, while others need space to reflect and process. We will work together to find the approach that feels most supportive for you.
You do not need to have everything figured out before starting therapy. Many people begin simply knowing they are ready for something to feel different. My goal is to create a space where you feel genuinely heard, supported, and empowered to grow. I hope you leave each session feeling more grounded, more hopeful, and more connected to the person you want to become.
It would be an honor to be part of your journey, and I look forward to meeting you.
Jennifer Richmond, on the BetterHelp listing · read 9 Oct 2026
03 · What happens next
Jennifer practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Jennifer's own practice, and not a promise about how quickly anything happens.
BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Jennifer at this point.
BetterHelp matches algorithmically by default, so asking for Jennifer is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Jennifer.
You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.
A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.
Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.
04 · Before you commit
Built from what Jennifer actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Jennifer's - Jennifer has not seen them and is under no obligation to answer any of them.
“How do you decide when someone is ready to work on a traumatic memory itself?”
Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.
“How do you handle the gap between sessions if something comes up?”
On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.
05 · Practical details
06 · Provenance
Jennifer's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 9 Oct 2026. The licence number and NPI are cross-checked against public registers.
The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.
Maker Therapy is not BetterHelp, does not take bookings, and has not met Jennifer. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.
Something on this page wrong or out of date? Report it and it will be checked against the source.
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