01 · Who Jessica works with

Jessica works with stress, Anxiety, trauma and abuse and grief

Jessica lists 15 specialisms and 10 further focus areas. Specialisms are the subjects Jessica chose to list first, which is the closest a listing gets to “this is my actual practice”.

02 · In Jessica's own words

What Jessica says about the work

Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.

I'm glad you're here on my page. Help is a hard thing to ask for and you're already showing great strength by reaching out! Even if you don't get your help from me, you're in the right place! Clinically and personally, I bring a broad range of experience. I believe that the connection between the therapist and the client is the number one tool in counseling, and I am skillful at building trusting relationships. I have been working in the mental health field since 2003 and have been practicing therapy since 2011 . Currently, I am working with youth ages 5-18, and occasionally some adults, providing individual and group therapy. The youth and adults that I'm working with have experienced various types of trauma. My treatment will consist of finding out what will work best for you. That might look like providing solution focused therapy, crisis intervention, Cognitive Behavioral Therapy, or even mindfulness techniques. I have also worked with clients experiencing depression, PTSD, anxiety, and relationship issues. Previously, I worked in a locked correctional facility in Colorado where I specialized in crisis therapy with the clients that were acutely suicidal, as well as the diagnosis and treatment of severe and persistent mental illness.

I received my Bachelor's of Science in Psychology in 2003, from Black Hills State University in Spearfish, SD (My favorite city in SD!) and graduated with my Master of Social Work in 2010, from Newman University in Colorado Springs, CO (My favorite city in CO!). I am licensed in the State of South Dakota as a Certified Social Worker in Private Independent Practice (CSW-PIP).

In my free time, I enjoy traveling, spending time with family and enjoying the outdoors.

I love what I do and am excited to join the movement of online counseling!

Jessica Shaffer, on the BetterHelp listing · read 9 Oct 2026

03 · How Jessica works

The 4 approaches Jessica lists, in plain English

These are the clinical methods Jessica lists. The descriptions are Maker Therapy's, not Jessica's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Jessica runs a session.

Cognitive Behavioural TherapyCBT

Structured, present-focused work on the loop between what you think, how you feel and what you then do. Usually means noticing a thought pattern in the room, testing it against evidence, and practising something different between sessions. Among the most heavily researched talking therapies for depression and anxiety.

Motivational InterviewingMI

A way of talking about change with somebody who is genuinely in two minds about it. The therapist does not argue for the change; they help you say your own reasons out loud, which is the part that predicts whether it happens. Common around substance use and health behaviour.

Solution-Focused Brief TherapySFBT

Starts from where you want to end up rather than from how you got here. Sessions look for the times the problem is already smaller and work out what is different about those, so the number of sessions tends to be short and the work concrete.

Trauma-Focused TherapyTF-CBT · trauma-informed

CBT adapted for people whose difficulty is rooted in a frightening or overwhelming event. Pacing is the point: safety and stabilisation come first, the memory itself is approached gradually and only when you are ready, and the aim is that recalling it stops hijacking the present.

04 · What happens next

From this page to a first session

Jessica practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Jessica's own practice, and not a promise about how quickly anything happens.

1. A questionnaire, not a booking form

   BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Jessica at this point.

2. Naming Jessica specifically

   BetterHelp matches algorithmically by default, so asking for Jessica is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Jessica.

3. If the caseload is full

   You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.

4. The first conversation

   A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.

5. If the fit is wrong

   Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.

05 · Before you commit

2 questions worth asking Jessica

Built from what Jessica actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Jessica's - Jessica has not seen them and is under no obligation to answer any of them.

• “How do you decide when someone is ready to work on a traumatic memory itself?”

  Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.

• “How do you handle the gap between sessions if something comes up?”

  On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.

06 · Practical details

Credentials and licensing

Credential

CSW-PIP

Licensed in

South Dakota

Licence

SD CSW-PIP 3415

Licence number

3415

Licence expires

31 Dec 2026

NPI

1225582182

Years in practice

12

Gender

Female

Languages

English

International clients

Not accepted

Listed since

15 May 2026

07 · Provenance

Where every line on this page came from

Jessica's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 9 Oct 2026. The licence number and NPI are cross-checked against public registers.

The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.

Maker Therapy is not BetterHelp, does not take bookings, and has not met Jessica. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.

Something on this page wrong or out of date? Report it and it will be checked against the source.