Practitioner record · Checked 8 Nov 2026
Joanne Masters has been in practice 16 years and is licensed in Florida. Joanne lists stress, Anxiety, family conflicts and trauma and abuse among 35 subjects on the BetterHelp roster.
Everything below is either quoted from Joanne's own BetterHelp listing, taken from public licensing records, or written by Maker Therapy and labelled as such. Nothing here is an availability promise, a review, or a rating.
01 · Who Joanne works with
Joanne lists 5 specialisms and 30 further focus areas. Specialisms are the subjects Joanne chose to list first, which is the closest a listing gets to “this is my actual practice”.
02 · In Joanne's own words
Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.
I am a Licensed Mental Health Counselor in Florida and a Licensed Professional Counselor in South Carolina. After completing my graduate training at The State University of New York College at Brockport in 2003, I began my career in the mental health field and have continued to provide compassionate, client-centered therapy for more than two decades.
Throughout my career, I have gained diverse clinical experience in private practice, emergency room settings, and outpatient behavioral health clinics. These experiences have allowed me to work with individuals and families facing a wide range of emotional, behavioral, and life challenges.
My areas of clinical focus include ADHD, behavioral concerns, anxiety, school-related issues, post-traumatic stress disorder (PTSD), trauma and abuse, depression, and relationship and family concerns. I strive to create a safe, supportive, and nonjudgmental environment where clients feel heard, understood, and empowered to make meaningful changes in their lives.
I believe therapy should be individualized to each person's unique needs, strengths, and circumstances. My goal is to help clients develop practical coping skills, improve emotional well-being, strengthen relationships, and build confidence in navigating life's challenges.
Outside of my professional work, I enjoy reading and spending quality time with my seven children. These experiences have further enriched my appreciation for the importance of family, resilience, connection, and the many different challenges individuals encounter throughout life.
Joanne Masters, on the BetterHelp listing · read 8 Nov 2026
03 · What happens next
Joanne practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Joanne's own practice, and not a promise about how quickly anything happens.
BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Joanne at this point.
BetterHelp matches algorithmically by default, so asking for Joanne is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Joanne.
You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.
A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.
Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.
04 · Before you commit
Built from what Joanne actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Joanne's - Joanne has not seen them and is under no obligation to answer any of them.
“How do you decide when someone is ready to work on a traumatic memory itself?”
Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.
“With 16 years in, what has changed most in how you work?”
Long experience is only an advantage if it has been examined. This tends to surface whether it has.
“How do you handle the gap between sessions if something comes up?”
On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.
05 · Practical details
06 · Provenance
Joanne's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 8 Nov 2026. The licence number and NPI are cross-checked against public registers.
The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.
Maker Therapy is not BetterHelp, does not take bookings, and has not met Joanne. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.
Something on this page wrong or out of date? Report it and it will be checked against the source.
Maker Therapy is user-supported - when you start through our links we may earn a commission from BetterHelp at no extra cost to you.