Practitioner record · Checked 9 Oct 2026
Kandace Graves has been in practice 3 years and is licensed in North Carolina. Kandace lists stress, Anxiety, relationship issues and family conflicts among 14 subjects on the BetterHelp roster.
Everything below is either quoted from Kandace's own BetterHelp listing, taken from public licensing records, or written by Maker Therapy and labelled as such. Nothing here is an availability promise, a review, or a rating.
01 · Who Kandace works with
Kandace lists 14 specialisms. Specialisms are the subjects Kandace chose to list first, which is the closest a listing gets to “this is my actual practice”.
02 · In Kandace's own words
Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.
Thank you for choosing me to embark on this journey with you!
"To get thru the hardest journey, we need take only one step at a time, but we must keep on stepping"
Hi, my name is Kandace Graves, I am a licensed professional counselor in the state of North Carolina. I received a Master of Science in Mental Health Counseling from Capella University in 2016. I am currently licensed in North Carolina by the North Carolina Board of Licensed Professional Counselors. (13510). My graduate experience includes a 12-month internship counseling men and women within an urban community in Ohio.
As your counselor my aim is to provide a safe and supportive environment where we can collaborate and work at your own pace to help you reach your goals. I work with men, women, children, teens, couples and families whom have experienced trauma, grief, depression, and anxiety. People who have difficulty transitioning into a new chapter in life and provide reunification therapy to families of divorce. I also provide couples counseling.
The theoretical approach I use include but are not limited to Cognitive Behavior Therapy, Person-Centered Therapy, Dialectical Behavior Therapy, and Rational Behavior Therapy. Though each person will experience hardship and difficulty, I believe that the problem with emotions and behaviors are generally a result of how one thinks and feels about a given situation. Person-Centered Therapy emphasizes each person’s uniqueness, value and worth which provide an environment safe enough to share honestly and openly. Dialectical Behavior Therapy emphasizes acceptance of uncomfortable feelings or thoughts rather than struggling with or rejecting them, allowing change to occur. Solution Focused Therapy relies on what was helpful in other situations in which the client was able to cope. All theoretical orientations are helpful in identifying the root of distress. I believe that knowing where you come from is important to know where you are headed. Trauma and other experiences have a way of permeating into other areas of our lives such as marriage, familial relationships and friendships.
Along with the many benefits of counseling come risks. Since counseling often involves discussing unpleasant or uncomfortable aspects of your life, you may experience feelings such as sadness, guilt, anger, shame and helplessness, just to name a few. Counseling allows you to process your feelings and often leads to better relationships and relief from feelings of distress. In order to benefit the most from the counseling experience you must be committed, engaged, and do work outside of therapy to meet your goals.
I abide by the confidentiality standards set forth by NCBLPC and upheld by the state law. All of our communication becomes part of the clinical record, which is accessible to you upon request. I will keep confidential anything you say as part of our counseling relationship, with the following exceptions: (a) you direct me in writing to disclose information to someone else, (b) it is determined you are a danger to yourself or others (including child or elder abuse), or (c) I am ordered by a court to disclose information.
This platform is not to be used for emergency purposes. If you are feeling like you will hurt yourself or someone else please contact the suicide hotline and/or go to the nearest emergency room.
If you have any questions please don't hesitate to ask.
I am excited to join you on this journey!
Kandace Graves, on the BetterHelp listing · read 9 Oct 2026
03 · What happens next
Kandace practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Kandace's own practice, and not a promise about how quickly anything happens.
BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Kandace at this point.
BetterHelp matches algorithmically by default, so asking for Kandace is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Kandace.
You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.
A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.
Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.
04 · Before you commit
Built from what Kandace actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Kandace's - Kandace has not seen them and is under no obligation to answer any of them.
“How do you decide when someone is ready to work on a traumatic memory itself?”
Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.
“How do you handle the gap between sessions if something comes up?”
On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.
05 · Practical details
06 · Provenance
Kandace's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 9 Oct 2026. The licence number and NPI are cross-checked against public registers.
The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.
Maker Therapy is not BetterHelp, does not take bookings, and has not met Kandace. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.
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