Practitioner record · Checked 9 Oct 2026

Kelsey Poole has been in practice 4 years and is licensed in Texas. Kelsey lists stress, Anxiety, self esteem and career difficulties among 24 subjects on the BetterHelp roster.

Everything below is either quoted from Kelsey's own BetterHelp listing, taken from public licensing records, or written by Maker Therapy and labelled as such. Nothing here is an availability promise, a review, or a rating.

4years in practice
24subjects listed
4approaches listed

01 · Who Kelsey works with

Kelsey works with stress, Anxiety, self esteem and career difficulties

Kelsey lists 5 specialisms and 19 further focus areas. Specialisms are the subjects Kelsey chose to list first, which is the closest a listing gets to “this is my actual practice”.

Specialisms
  • Stress, Anxiety
  • Self esteem
  • Career difficulties
  • Depression
  • Coping with life changes
Also experienced with
  • Abandonment
  • Attachment issues
  • Body image
  • Codependency
  • Communication problems
  • Coping with natural or human-caused disaster
  • Emptiness
  • Family problems
  • Forgiveness
  • Guilt and shame
  • Impulsivity
  • Isolation / loneliness
  • Jealousy
  • Life purpose
  • Panic disorder and panic attacks
  • Seasonal Affective Disorder (SAD)
  • Self-love
  • Workplace issues
  • Young adult issues

02 · In Kelsey's own words

What Kelsey says about the work

Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.

I am licensed in Texas with 4 years of professional work experience. I have experience in helping clients with stress, anxiety, motivation, self esteem, confidence, career difficulties, & depression. I also have experience working with coping with life changes. I believe in treating everyone with respect, sensitivity, and compassion. I will tailor our dialog and treatment plan to meet your unique and specific needs. Taking the first step to sign up for therapy can take courage and I am proud of you for getting started!

Kelsey Poole, on the BetterHelp listing · read 9 Oct 2026

03 · How Kelsey works

The 4 approaches Kelsey lists, in plain English

These are the clinical methods Kelsey lists. The descriptions are Maker Therapy's, not Kelsey's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Kelsey runs a session.

Acceptance and Commitment TherapyACT
Rather than trying to argue a painful thought away, ACT works on loosening its grip and getting on with what matters to you anyway. Sessions spend real time naming your values, then building action around them while difficult feelings are still present.
Client-Centred TherapyPerson-centred · Rogerian
The therapist does not steer toward a technique or a diagnosis. They offer sustained, non-judgemental attention and reflect back what they hear, on the premise that people find their own direction when they are genuinely listened to. Often what people mean by “someone who just gets it”.
Cognitive Behavioural TherapyCBT
Structured, present-focused work on the loop between what you think, how you feel and what you then do. Usually means noticing a thought pattern in the room, testing it against evidence, and practising something different between sessions. Among the most heavily researched talking therapies for depression and anxiety.
Dialectical Behaviour TherapyDBT
A structured skills-led adaptation of CBT built around holding two things at once: accepting yourself as you are and working to change. Teaches concrete skills for distress tolerance, emotion regulation and relationships. Developed for people whose feelings arrive at overwhelming intensity, and strongest-evidenced there.

04 · What happens next

From this page to a first session

Kelsey practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Kelsey's own practice, and not a promise about how quickly anything happens.

  1. A questionnaire, not a booking form

    BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Kelsey at this point.

  2. Naming Kelsey specifically

    BetterHelp matches algorithmically by default, so asking for Kelsey is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Kelsey.

  3. If the caseload is full

    You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.

  4. The first conversation

    A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.

  5. If the fit is wrong

    Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.

05 · Before you commit

2 questions worth asking Kelsey

Built from what Kelsey actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Kelsey's - Kelsey has not seen them and is under no obligation to answer any of them.

  • “You list both Cognitive Behavioural Therapy and Client-Centred Therapy. Which do you lean on with someone like me?”

    Those two point in different directions - one structured and led by the therapist, the other led by you. The answer tells you what the sessions will actually feel like.

  • “How do you handle the gap between sessions if something comes up?”

    On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.

06 · Practical details

Credentials and licensing

Credential
LPC
Licensed in
Texas
Licence
TX LPC 88165
Licence number
88165
Licence expires
30 Apr 2027
NPI
1356119010
Years in practice
4
Gender
Female
Languages
English
International clients
Not accepted
Listed since
9 Jun 2026

07 · Provenance

Where every line on this page came from

Kelsey's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 9 Oct 2026. The licence number and NPI are cross-checked against public registers.

The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.

Maker Therapy is not BetterHelp, does not take bookings, and has not met Kelsey. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.

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