01 · Who Kimberley works with

Kimberley works with stress, Anxiety, relationship issues and parenting issues

Kimberley lists 16 specialisms and 17 further focus areas. Specialisms are the subjects Kimberley chose to list first, which is the closest a listing gets to “this is my actual practice”.

02 · In Kimberley's own words

What Kimberley says about the work

Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.

Welcome to BetterHelp!

Many people come to therapy looking for a place where they can share their innermost thoughts and feelings openly, without fear of judgment and receive unconditional support. I have been providing this kind of open, caring, therapeutic environment to my clients throughout my career.

My name is Kimberley Haley and I am a Licensed Mental Health Counselor (LMHC) in the state of Massachusetts. I received my Bachelor's degree in Clinical Psychology from McGill University in Montreal, Canada in 1993, and my Master's Degree in Mental Health Counseling from the University of Massachusetts, Boston in 2001.

I have over 25 years of experience working with individuals who have experienced abuse and trauma, and as a result, my specialties include the treatment of anxiety, Post-Traumatic Stress Disorder (PTSD) and depression. I also have experience in assisting my clients to manage issues related to grief and loss, low self-esteem, the stress that accompanies divorce or separation and co-parenting as well as relationship and marital issues. I have experience as a behaviorist and have done a lot of work with clients who have a family member with intellectual or other disabilities. As such, I would be a great match for someone who is a caregiver for someone with a disability.

In my work, I feel it is crucial that I be able to get to know my clients and the environments that they are living in so that I can have a full understanding of what they are facing on a daily basis. My therapeutic approach is primarily Cognitive Behavioral in nature. I believe that the most successful treatment focuses on identifying problems, and providing guidance and a clear plan to address the negative issues that my clients are experiencing, so that they can have a sense of relief, and experience an improvement in their quality of life. I provide a non-judgmental and supportive environment so that the focus can remain on my clients and the work they are willing to do so that they may lead happier, healthier, more purposeful lives.

Thank you very much for taking the time to read my profile and I hope that I have the opportunity to work with you!

Kimberley Haley, on the BetterHelp listing · read 8 Nov 2026

03 · How Kimberley works

The 5 approaches Kimberley lists, in plain English

These are the clinical methods Kimberley lists. The descriptions are Maker Therapy's, not Kimberley's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Kimberley runs a session.

Cognitive Behavioural TherapyCBT

Structured, present-focused work on the loop between what you think, how you feel and what you then do. Usually means noticing a thought pattern in the room, testing it against evidence, and practising something different between sessions. Among the most heavily researched talking therapies for depression and anxiety.

Dialectical Behaviour TherapyDBT

A structured skills-led adaptation of CBT built around holding two things at once: accepting yourself as you are and working to change. Teaches concrete skills for distress tolerance, emotion regulation and relationships. Developed for people whose feelings arrive at overwhelming intensity, and strongest-evidenced there.

Mindfulness-Based TherapyMBCT

Trains attention on what is happening right now - body, breath, the thought as it arrives - so distress can be observed rather than automatically acted on. Strongest evidence is in preventing depression from recurring, and it is usually taught as a practice you keep doing outside the session.

Narrative Therapy

Treats the story you tell about your life as something that can be examined and retold rather than as the plain facts. Separates the person from the problem - “the anxiety” rather than “your anxiety” - to make room for the parts the current story leaves out.

Solution-Focused Brief TherapySFBT

Starts from where you want to end up rather than from how you got here. Sessions look for the times the problem is already smaller and work out what is different about those, so the number of sessions tends to be short and the work concrete.

04 · What happens next

From this page to a first session

Kimberley practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Kimberley's own practice, and not a promise about how quickly anything happens.

1. A questionnaire, not a booking form

   BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Kimberley at this point.

2. Naming Kimberley specifically

   BetterHelp matches algorithmically by default, so asking for Kimberley is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Kimberley.

3. If the caseload is full

   You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.

4. The first conversation

   A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.

5. If the fit is wrong

   Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.

05 · Before you commit

4 questions worth asking Kimberley

Built from what Kimberley actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Kimberley's - Kimberley has not seen them and is under no obligation to answer any of them.

• “You list both Cognitive Behavioural Therapy and Narrative Therapy. Which do you lean on with someone like me?”

  Those two point in different directions - one structured and led by the therapist, the other led by you. The answer tells you what the sessions will actually feel like.

• “How do you decide when someone is ready to work on a traumatic memory itself?”

  Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.

• “With 20 years in, what has changed most in how you work?”

  Long experience is only an advantage if it has been examined. This tends to surface whether it has.

• “How do you handle the gap between sessions if something comes up?”

  On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.

06 · Practical details

Credentials and licensing

Credential

LMHC

Licensed in

Massachusetts

Licence

MA LMHC 5854

Licence number

5854

Licence expires

31 Dec 2027

NPI

1891820601

Years in practice

20

Gender

Female

Languages

English

International clients

Accepted

Listed since

15 May 2026

07 · Provenance

Where every line on this page came from

Kimberley's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 8 Nov 2026. The licence number and NPI are cross-checked against public registers.

The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.

Maker Therapy is not BetterHelp, does not take bookings, and has not met Kimberley. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.

Something on this page wrong or out of date? Report it and it will be checked against the source.