01 · Who Kimberly works with

Kimberly works with stress, Anxiety, self esteem and coping with life changes

Kimberly lists 3 specialisms and 4 further focus areas. Specialisms are the subjects Kimberly chose to list first, which is the closest a listing gets to “this is my actual practice”.

02 · In Kimberly's own words

What Kimberly says about the work

Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.

As a dedicated licensed professional counselor, I specialize in helping individuals navigate life's complexities with clarity and resilience. With expertise in stress management, anxiety, grief and loss, dealing with change, and college readiness, I provide compassionate and goal-oriented support tailored to each client's unique journey. Through a solution-focused approach, I empower clients to identify their strengths, set achievable goals, and implement actionable strategies for positive change. Whether you're facing challenging transitions, managing overwhelming emotions, or preparing for the next big step in your academic or professional journey, I am here to guide you with practical tools and unwavering support. Understanding the demands of modern life, I offer convenient phone and chat and messaging sessions, making it easy for busy individuals to access counseling services from the comfort of their own schedules. This flexible meeting style ensures that no matter where life takes you, support is always within reach. I am passionate about fostering growth and resilience, helping clients find balance and thrive in their personal and professional lives. Let’s work together to create meaningful solutions and take steps toward the future you envision.

Kimberly Heck, on the BetterHelp listing · read 9 Oct 2026

03 · How Kimberly works

The 1 approach Kimberly lists, in plain English

These are the clinical methods Kimberly lists. The descriptions are Maker Therapy's, not Kimberly's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Kimberly runs a session.

Solution-Focused Brief TherapySFBT

Starts from where you want to end up rather than from how you got here. Sessions look for the times the problem is already smaller and work out what is different about those, so the number of sessions tends to be short and the work concrete.

04 · What happens next

From this page to a first session

Kimberly practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Kimberly's own practice, and not a promise about how quickly anything happens.

1. A questionnaire, not a booking form

   BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Kimberly at this point.

2. Naming Kimberly specifically

   BetterHelp matches algorithmically by default, so asking for Kimberly is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Kimberly.

3. If the caseload is full

   You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.

4. The first conversation

   A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.

5. If the fit is wrong

   Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.

05 · Before you commit

2 questions worth asking Kimberly

Built from what Kimberly actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Kimberly's - Kimberly has not seen them and is under no obligation to answer any of them.

• “With 20 years in, what has changed most in how you work?”

  Long experience is only an advantage if it has been examined. This tends to surface whether it has.

• “How do you handle the gap between sessions if something comes up?”

  On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.

06 · Practical details

Credentials and licensing

Credential

LPC

Licensed in

Virginia

Licence

VA LPC 0701004648

Licence number

0701004648

Licence expires

30 Jun 2027

NPI

1548959869

Years in practice

20

Gender

Female

Languages

English

International clients

Not accepted

Listed since

15 May 2026

07 · Provenance

Where every line on this page came from

Kimberly's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 9 Oct 2026. The licence number and NPI are cross-checked against public registers.

The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.

Maker Therapy is not BetterHelp, does not take bookings, and has not met Kimberly. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.

Something on this page wrong or out of date? Report it and it will be checked against the source.