01 · Who Kristen works with

Kristen works with stress, Anxiety, self esteem and depression

Kristen lists 6 specialisms and 9 further focus areas. Specialisms are the subjects Kristen chose to list first, which is the closest a listing gets to “this is my actual practice”.

02 · In Kristen's own words

What Kristen says about the work

Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.

I am a licensed counselor in Texas with over 10 years of experience working as a counselor and board certified Neurofeedback provider. I have worked with clients with a wide range of concerns including depression, anxiety, and adjustment issues using brain health interventions such as neurofeedback and brain health coaching.

My therapy style is interactive, warm, and accepting. I believe in treating anyone with respect, sensitivity, and compassion, and I don't believe in stigmatizing labels. My approach combines cognitive-behavioral and brain health knowledge to address different issues.

It can be challenging and scary talking with a complete stranger about personal topics. When you're ready to reach out, I'll be excited to be part of your next step.

I look forward to working with you!

Kristen (Elliott) Hepler , on the BetterHelp listing · read 9 Oct 2026

03 · How Kristen works

The 1 approach Kristen lists, in plain English

These are the clinical methods Kristen lists. The descriptions are Maker Therapy's, not Kristen's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Kristen runs a session.

Cognitive Behavioural TherapyCBT

Structured, present-focused work on the loop between what you think, how you feel and what you then do. Usually means noticing a thought pattern in the room, testing it against evidence, and practising something different between sessions. Among the most heavily researched talking therapies for depression and anxiety.

04 · What happens next

From this page to a first session

Kristen practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Kristen's own practice, and not a promise about how quickly anything happens.

1. A questionnaire, not a booking form

   BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Kristen at this point.

2. Naming Kristen specifically

   BetterHelp matches algorithmically by default, so asking for Kristen is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Kristen.

3. If the caseload is full

   You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.

4. The first conversation

   A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.

5. If the fit is wrong

   Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.

05 · Practical details

Credentials and licensing

Credential

LPC

Licensed in

Texas

Licence

TX LPC 68835

Licence number

68835

Licence expires

28 Feb 2027

NPI

1194073247

Years in practice

12

Gender

Female

Languages

English

International clients

Not accepted

Listed since

15 May 2026

06 · Provenance

Where every line on this page came from

Kristen's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 9 Oct 2026. The licence number and NPI are cross-checked against public registers.

The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.

Maker Therapy is not BetterHelp, does not take bookings, and has not met Kristen. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.

Something on this page wrong or out of date? Report it and it will be checked against the source.