Practitioner record · Checked 7 Oct 2026

Liliana Cruz has been in practice 8 years and is licensed in Virginia. Liliana lists stress, Anxiety, family conflicts and trauma and abuse among 59 subjects on the BetterHelp roster.

Everything below is either quoted from Liliana's own BetterHelp listing, taken from public licensing records, or written by Maker Therapy and labelled as such. Nothing here is an availability promise, a review, or a rating.

8years in practice
59subjects listed
11approaches listed

01 · Who Liliana works with

Liliana works with stress, Anxiety, family conflicts and trauma and abuse

Liliana lists 5 specialisms and 54 further focus areas. Specialisms are the subjects Liliana chose to list first, which is the closest a listing gets to “this is my actual practice”.

Specialisms
  • Stress, Anxiety
  • Family conflicts
  • Trauma and abuse
  • Self esteem
  • Depression
Also experienced with
  • Abandonment
  • Adoption and foster care
  • Aging and geriatric issues
  • Attachment issues
  • Avoidant personality
  • Blended family issues
  • Body image
  • Caregiver issues and stress
  • Co-morbidity
  • Codependency
  • Commitment issues
  • Communication problems
  • Control issues
  • Coping with natural or human-caused disaster
  • Dependent personality
  • Dissociation
  • Divorce and separation
  • Domestic violence
  • Drug and alcohol addiction
  • Eating and food-related issues
  • Emptiness
  • Family of origin issues
  • Family problems
  • Fatherhood issues
  • First responder issues
  • Forgiveness
  • Guilt and shame
  • Hoarding
  • Immigration issues
  • Impulsivity
  • Infidelity
  • Isolation / loneliness
  • Jealousy
  • Life purpose
  • Men's issues
  • Midlife crisis
  • Money and financial issues
  • Multicultural concerns
  • Obsessions, compulsions, and OCD
  • Panic disorder and panic attacks
  • Phobias
  • Postpartum depression
  • Post-traumatic stress
  • Seasonal Affective Disorder (SAD)
  • Self-harm
  • Self-love
  • Sexual assault and abuse
  • Sexual dysfunction
  • Sexuality
  • Social anxiety and phobia
  • Somatization
  • Women's issues
  • Workplace issues
  • Young adult issues

02 · In Liliana's own words

What Liliana says about the work

Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.

Life often brings uncertainty, difficult decisions, and periods of hardship-but you don’t have to navigate them alone. I work to provide a fresh perspective, thoughtful feedback, and compassionate guidance to help bring clarity and hope during challenging times. I have experience supporting individuals coping with trauma, anxiety, depression, and substance use. My approach is person-centered, solution-focused, and grounded in cognitive-behavioral therapy, with techniques tailored to each client’s unique needs and goals. I also incorporate EMDR to help clients process and heal from traumatic experiences.

With several years of experience, I strive to offer support that feels both meaningful and practical. I work collaboratively with clients to explore patterns, beliefs, or experiences they may be holding onto that could be hindering progress. Together, we identify new perspectives and tools that support lasting change and help clients move toward a more fulfilling life.

I believe healing begins with feeling safe, seen, and understood. My goal is to create a warm, judgment-free space where clients feel comfortable sharing their stories openly. In this space, we work together to strengthen emotional and mental well-being and move toward a more balanced, satisfying life.

I am fluent in both Spanish and English and am an intermediate-level Brazilian Portuguese speaker. Having been born and partially raised in the Dominican Republic and having lived in Curaçao and Brazil, I bring a strong sense of cultural awareness and sensitivity to my work. I am committed to incorporating diversity and inclusivity in all aspects of care and to making mental wellness accessible to those who seek it. While I hold a Christian worldview, I fully respect each client’s individual beliefs and work collaboratively within their personal framework to support healing and growth.

https://www.psychologytoday.com/profile/868067

Liliana Cruz, on the BetterHelp listing · read 7 Oct 2026

03 · How Liliana works

The 11 approaches Liliana lists, in plain English

These are the clinical methods Liliana lists. The descriptions are Maker Therapy's, not Liliana's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Liliana runs a session.

Acceptance and Commitment TherapyACT
Rather than trying to argue a painful thought away, ACT works on loosening its grip and getting on with what matters to you anyway. Sessions spend real time naming your values, then building action around them while difficult feelings are still present.
Client-Centred TherapyPerson-centred · Rogerian
The therapist does not steer toward a technique or a diagnosis. They offer sustained, non-judgemental attention and reflect back what they hear, on the premise that people find their own direction when they are genuinely listened to. Often what people mean by “someone who just gets it”.
Cognitive Behavioural TherapyCBT
Structured, present-focused work on the loop between what you think, how you feel and what you then do. Usually means noticing a thought pattern in the room, testing it against evidence, and practising something different between sessions. Among the most heavily researched talking therapies for depression and anxiety.
Dialectical Behaviour TherapyDBT
A structured skills-led adaptation of CBT built around holding two things at once: accepting yourself as you are and working to change. Teaches concrete skills for distress tolerance, emotion regulation and relationships. Developed for people whose feelings arrive at overwhelming intensity, and strongest-evidenced there.
Emotionally Focused TherapyEFT
Built for couples and rooted in attachment: the recurring argument is treated as a cycle two people are stuck in rather than as one person's fault. Sessions work to interrupt the cycle and get to what each person is actually asking for underneath it.
Mindfulness-Based TherapyMBCT
Trains attention on what is happening right now - body, breath, the thought as it arrives - so distress can be observed rather than automatically acted on. Strongest evidence is in preventing depression from recurring, and it is usually taught as a practice you keep doing outside the session.
Motivational InterviewingMI
A way of talking about change with somebody who is genuinely in two minds about it. The therapist does not argue for the change; they help you say your own reasons out loud, which is the part that predicts whether it happens. Common around substance use and health behaviour.
Narrative Therapy
Treats the story you tell about your life as something that can be examined and retold rather than as the plain facts. Separates the person from the problem - “the anxiety” rather than “your anxiety” - to make room for the parts the current story leaves out.
Psychodynamic Therapy
Works on the assumption that current patterns - in relationships, at work, in how you treat yourself - have a history, and that seeing the history loosens the pattern. Less structured than CBT, usually longer, and more interested in what comes up unbidden than in a weekly agenda.
Solution-Focused Brief TherapySFBT
Starts from where you want to end up rather than from how you got here. Sessions look for the times the problem is already smaller and work out what is different about those, so the number of sessions tends to be short and the work concrete.
Trauma-Focused TherapyTF-CBT · trauma-informed
CBT adapted for people whose difficulty is rooted in a frightening or overwhelming event. Pacing is the point: safety and stabilisation come first, the memory itself is approached gradually and only when you are ready, and the aim is that recalling it stops hijacking the present.

04 · What happens next

From this page to a first session

Liliana practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Liliana's own practice, and not a promise about how quickly anything happens.

  1. A questionnaire, not a booking form

    BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Liliana at this point.

  2. Naming Liliana specifically

    BetterHelp matches algorithmically by default, so asking for Liliana is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Liliana.

  3. If the caseload is full

    You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.

  4. The first conversation

    A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.

  5. If the fit is wrong

    Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.

05 · Before you commit

3 questions worth asking Liliana

Built from what Liliana actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Liliana's - Liliana has not seen them and is under no obligation to answer any of them.

  • “You list both Cognitive Behavioural Therapy and Client-Centred Therapy. Which do you lean on with someone like me?”

    Those two point in different directions - one structured and led by the therapist, the other led by you. The answer tells you what the sessions will actually feel like.

  • “How do you decide when someone is ready to work on a traumatic memory itself?”

    Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.

  • “How do you handle the gap between sessions if something comes up?”

    On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.

06 · Practical details

Credentials and licensing

Credential
LPC
Licensed in
Virginia
Licence
VA LPC 0701015214
Licence number
0701015214
Licence expires
30 Jun 2027
NPI
1598430159
Years in practice
8
Gender
Female
Languages
English
International clients
Not accepted
Listed since
18 Aug 2026

07 · Provenance

Where every line on this page came from

Liliana's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 7 Oct 2026. The licence number and NPI are cross-checked against public registers.

The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.

Maker Therapy is not BetterHelp, does not take bookings, and has not met Liliana. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.

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