01 · Who Mary works with

Mary works with stress, Anxiety, self esteem and career difficulties

Mary lists 6 specialisms and 19 further focus areas. Specialisms are the subjects Mary chose to list first, which is the closest a listing gets to “this is my actual practice”.

02 · In Mary's own words

What Mary says about the work

Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.

Welcome to Counseling!

I am delighted that you have chosen to embark on a journey towards greater well-being and fulfillment. Your decision to seek support through positive psychology counseling demonstrates a commitment to harnessing your strengths, fostering positive emotions, and cultivating a life filled with meaning and purpose.

I have had great endeavors in different settings such as Hospitals, Crisis Center, Nursing homes, Hospice, School-settings, and Private Practice. Currently, I am a doctoral student, attending Capella University working towards my goal of attaining my doctorate in Psychologist specializing in Development psychology.

In positive psychology counseling, I focus on exploring and nurturing the aspects of your life that contribute to your happiness and flourishing. Rather than solely addressing challenges or difficulties, our approach emphasizes building upon your existing strengths, virtues, and positive experiences to create positive change and enhance your overall well-being.

Here is what you can expect from your positive psychology counseling experience:

1. Strength-Based Approach: I will collaborate with you to identify and leverage your unique strengths, talents, and abilities to overcome obstacles and achieve your goals.

2. Positive Emotions and Mindset: Through evidence-based techniques and interventions, we will explore ways to cultivate positive emotions such as gratitude, joy, resilience, and optimism, helping you to navigate life's difficulties with greater resilience and positivity.

3. Meaningful Goals and Purpose: Together, we will clarify your values, aspirations, and sources of meaning, and develop actionable steps to align your life with what matters most to you.

4. Practical Strategies and Tools: You will learn practical strategies and tools grounded in positive psychology research that you can integrate into your daily life to promote well-being and enhance your overall quality of life.

5. Supportive Environment: Our counseling space is designed to be warm, empathetic, and non-judgmental. You can feel comfortable expressing yourself openly and honestly as we collaborate on your journey toward growth and fulfillment.

6. Collaborative Partnership: Counseling is a collaborative process, and your active participation and feedback are essential to our work together. Your goals, values, and preferences will guide our sessions as we co-create a path toward positive change.

I commend you for taking this courageous step toward investing in your well-being and personal growth. I am here to support and empower you every step of the way as you embark on this transformative journey.

If you have any questions or concerns, please do not hesitate to reach out. I look forward to partnering with you on your path to greater happiness and fulfillment.

Mary Roldan, LPC

Mary Roldan Balboa, on the BetterHelp listing · read 7 Oct 2026

03 · How Mary works

The 6 approaches Mary lists, in plain English

These are the clinical methods Mary lists. The descriptions are Maker Therapy's, not Mary's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Mary runs a session.

Client-Centred TherapyPerson-centred · Rogerian

The therapist does not steer toward a technique or a diagnosis. They offer sustained, non-judgemental attention and reflect back what they hear, on the premise that people find their own direction when they are genuinely listened to. Often what people mean by “someone who just gets it”.

Cognitive Behavioural TherapyCBT

Structured, present-focused work on the loop between what you think, how you feel and what you then do. Usually means noticing a thought pattern in the room, testing it against evidence, and practising something different between sessions. Among the most heavily researched talking therapies for depression and anxiety.

Mindfulness-Based TherapyMBCT

Trains attention on what is happening right now - body, breath, the thought as it arrives - so distress can be observed rather than automatically acted on. Strongest evidence is in preventing depression from recurring, and it is usually taught as a practice you keep doing outside the session.

Motivational InterviewingMI

A way of talking about change with somebody who is genuinely in two minds about it. The therapist does not argue for the change; they help you say your own reasons out loud, which is the part that predicts whether it happens. Common around substance use and health behaviour.

Narrative Therapy

Treats the story you tell about your life as something that can be examined and retold rather than as the plain facts. Separates the person from the problem - “the anxiety” rather than “your anxiety” - to make room for the parts the current story leaves out.

Solution-Focused Brief TherapySFBT

Starts from where you want to end up rather than from how you got here. Sessions look for the times the problem is already smaller and work out what is different about those, so the number of sessions tends to be short and the work concrete.

04 · What happens next

From this page to a first session

Mary practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Mary's own practice, and not a promise about how quickly anything happens.

1. A questionnaire, not a booking form

   BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Mary at this point.

2. Naming Mary specifically

   BetterHelp matches algorithmically by default, so asking for Mary is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Mary.

3. If the caseload is full

   You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.

4. The first conversation

   A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.

5. If the fit is wrong

   Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.

05 · Before you commit

4 questions worth asking Mary

Built from what Mary actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Mary's - Mary has not seen them and is under no obligation to answer any of them.

• “You list both Cognitive Behavioural Therapy and Client-Centred Therapy. Which do you lean on with someone like me?”

  Those two point in different directions - one structured and led by the therapist, the other led by you. The answer tells you what the sessions will actually feel like.

• “With 20 years in, what has changed most in how you work?”

  Long experience is only an advantage if it has been examined. This tends to surface whether it has.

• “How do you handle the gap between sessions if something comes up?”

  On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.

• “You offer sessions in English and Spanish. Does the work change depending on which we use?”

  People often reach different material in a first language than in a second. Worth naming before you choose.

06 · Practical details

Credentials and licensing

Credential

LPC

Licensed in

Wisconsin

Licence

TX LPC 74395, WI LPC 10239-125

Licence number

74395

Licence expires

28 Feb 2027

NPI

1376084046

Years in practice

20

Gender

Female

Languages

English, Spanish

International clients

Not accepted

Listed since

9 Jun 2026

07 · Provenance

Where every line on this page came from

Mary's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 7 Oct 2026. The licence number and NPI are cross-checked against public registers.

The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.

Maker Therapy is not BetterHelp, does not take bookings, and has not met Mary. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.

Something on this page wrong or out of date? Report it and it will be checked against the source.