01 · Who Masi works with

Masi works with stress, Anxiety, addictions and relationship issues

Masi lists 18 specialisms and 19 further focus areas. Specialisms are the subjects Masi chose to list first, which is the closest a listing gets to “this is my actual practice”.

02 · In Masi's own words

What Masi says about the work

Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.

As a licensed therapist in Illinois, I specialize in supporting individuals navigating complex emotional landscapes. My practice centers on helping clients address challenges like social anxiety, workplace stress, life transitions, and personal growth. I bring a compassionate, culturally responsive approach to therapy, particularly supporting young adults, women, and individuals from diverse backgrounds.

My therapeutic work focuses on empowering clients to develop self-love, overcome isolation, and explore life purpose. I offer targeted support for those experiencing panic disorders, mood challenges, trauma recovery, and interpersonal dynamics. Drawing from evidence-based practices, using DBT, Mindfulness, and Somatic Experience as part of a therapeutic approach, I create a supportive environment where clients can explore their experiences, build resilience, and cultivate meaningful personal transformation.

With a deep commitment to understanding each individual's unique journey, I strive to provide affirming, personalized care that honors your lived experiences and supports your path toward healing and growth.

Masi Kadzai, on the BetterHelp listing · read 9 Oct 2026

03 · How Masi works

The 5 approaches Masi lists, in plain English

These are the clinical methods Masi lists. The descriptions are Maker Therapy's, not Masi's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Masi runs a session.

Acceptance and Commitment TherapyACT

Rather than trying to argue a painful thought away, ACT works on loosening its grip and getting on with what matters to you anyway. Sessions spend real time naming your values, then building action around them while difficult feelings are still present.

Cognitive Behavioural TherapyCBT

Structured, present-focused work on the loop between what you think, how you feel and what you then do. Usually means noticing a thought pattern in the room, testing it against evidence, and practising something different between sessions. Among the most heavily researched talking therapies for depression and anxiety.

Dialectical Behaviour TherapyDBT

A structured skills-led adaptation of CBT built around holding two things at once: accepting yourself as you are and working to change. Teaches concrete skills for distress tolerance, emotion regulation and relationships. Developed for people whose feelings arrive at overwhelming intensity, and strongest-evidenced there.

Mindfulness-Based TherapyMBCT

Trains attention on what is happening right now - body, breath, the thought as it arrives - so distress can be observed rather than automatically acted on. Strongest evidence is in preventing depression from recurring, and it is usually taught as a practice you keep doing outside the session.

Motivational InterviewingMI

A way of talking about change with somebody who is genuinely in two minds about it. The therapist does not argue for the change; they help you say your own reasons out loud, which is the part that predicts whether it happens. Common around substance use and health behaviour.

04 · What happens next

From this page to a first session

Masi practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Masi's own practice, and not a promise about how quickly anything happens.

1. A questionnaire, not a booking form

   BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Masi at this point.

2. Naming Masi specifically

   BetterHelp matches algorithmically by default, so asking for Masi is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Masi.

3. If the caseload is full

   You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.

4. The first conversation

   A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.

5. If the fit is wrong

   Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.

05 · Before you commit

2 questions worth asking Masi

Built from what Masi actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Masi's - Masi has not seen them and is under no obligation to answer any of them.

• “How do you decide when someone is ready to work on a traumatic memory itself?”

  Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.

• “How do you handle the gap between sessions if something comes up?”

  On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.

06 · Practical details

Credentials and licensing

Credential

LCSW

Licensed in

Illinois

Licence

IL LCSW 149026714

Licence number

149026714

Licence expires

30 Nov 2027

NPI

1164279790

Years in practice

6

Gender

Female

Languages

English

International clients

Accepted

Listed since

9 Jun 2026

07 · Provenance

Where every line on this page came from

Masi's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 9 Oct 2026. The licence number and NPI are cross-checked against public registers.

The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.

Maker Therapy is not BetterHelp, does not take bookings, and has not met Masi. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.

Something on this page wrong or out of date? Report it and it will be checked against the source.