01 · Who Melba works with

Melba works with stress, Anxiety, relationship issues and grief

Melba lists 10 specialisms and 9 further focus areas. Specialisms are the subjects Melba chose to list first, which is the closest a listing gets to “this is my actual practice”.

02 · In Melba's own words

What Melba says about the work

Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.

We all have difficult times in our lives. And with help, we all have the ability to heal and become whole again. Loss comes in many forms, including loss of job, home, marriage, and the death of loved ones. I have deep experience and education helping individuals deal with the losses that life presents.

I am a Colorado Licensed Professional Counselor specializing in grief, dying, and life limiting illness. I earned an M.A. in Counseling and Human Services from the University of Colorado and spent 9 years at Pikes Peak Hospice as a grief counselor. I approach each client and every counseling session with compassion, humility, and respect, using a number of theoretical and practical approaches and techniques. My primary theoretical approach is Client-Centered Therapy. My practice will provide you with an emotionally safe environment to give voice to your pain, at your pace, leading to healing and wholeness.

I have helped numerous people heal from the pain of loss and would love to help you as well.

Melba (Fran) Roberts, on the BetterHelp listing · read 7 Nov 2026

03 · How Melba works

The 5 approaches Melba lists, in plain English

These are the clinical methods Melba lists. The descriptions are Maker Therapy's, not Melba's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Melba runs a session.

Acceptance and Commitment TherapyACT

Rather than trying to argue a painful thought away, ACT works on loosening its grip and getting on with what matters to you anyway. Sessions spend real time naming your values, then building action around them while difficult feelings are still present.

Client-Centred TherapyPerson-centred · Rogerian

The therapist does not steer toward a technique or a diagnosis. They offer sustained, non-judgemental attention and reflect back what they hear, on the premise that people find their own direction when they are genuinely listened to. Often what people mean by “someone who just gets it”.

Cognitive Behavioural TherapyCBT

Structured, present-focused work on the loop between what you think, how you feel and what you then do. Usually means noticing a thought pattern in the room, testing it against evidence, and practising something different between sessions. Among the most heavily researched talking therapies for depression and anxiety.

Emotionally Focused TherapyEFT

Built for couples and rooted in attachment: the recurring argument is treated as a cycle two people are stuck in rather than as one person's fault. Sessions work to interrupt the cycle and get to what each person is actually asking for underneath it.

Psychodynamic Therapy

Works on the assumption that current patterns - in relationships, at work, in how you treat yourself - have a history, and that seeing the history loosens the pattern. Less structured than CBT, usually longer, and more interested in what comes up unbidden than in a weekly agenda.

Also listed

• Jungian Therapy

04 · What happens next

From this page to a first session

Melba practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Melba's own practice, and not a promise about how quickly anything happens.

1. A questionnaire, not a booking form

   BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Melba at this point.

2. Naming Melba specifically

   BetterHelp matches algorithmically by default, so asking for Melba is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Melba.

3. If the caseload is full

   You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.

4. The first conversation

   A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.

5. If the fit is wrong

   Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.

05 · Before you commit

2 questions worth asking Melba

Built from what Melba actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Melba's - Melba has not seen them and is under no obligation to answer any of them.

• “You list both Cognitive Behavioural Therapy and Client-Centred Therapy. Which do you lean on with someone like me?”

  Those two point in different directions - one structured and led by the therapist, the other led by you. The answer tells you what the sessions will actually feel like.

• “How do you handle the gap between sessions if something comes up?”

  On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.

06 · Practical details

Credentials and licensing

Credential

LPC

Licensed in

Colorado

Licence

CO LPC LPC0004603

Licence number

LPC0004603

Licence expires

31 Aug 2027

NPI

1891913331

Years in practice

9

Gender

Female

Languages

English

International clients

Not accepted

Listed since

15 May 2026

07 · Provenance

Where every line on this page came from

Melba's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 7 Nov 2026. The licence number and NPI are cross-checked against public registers.

The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.

Maker Therapy is not BetterHelp, does not take bookings, and has not met Melba. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.

Something on this page wrong or out of date? Report it and it will be checked against the source.