01 · Who Melissa works with

Melissa works with stress, Anxiety, eating disorders and self esteem

Melissa lists 11 specialisms and 19 further focus areas. Specialisms are the subjects Melissa chose to list first, which is the closest a listing gets to “this is my actual practice”.

02 · In Melissa's own words

What Melissa says about the work

Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.

Hello and welcome! My name is Melissa Madriaga and I'm a therapist in Wisconsin. I live in a small town and enjoy the small town life. I have over four years of experience working with the incarcerated population and over six years of therapy experience. I also have a background working with the homeless population. I'm open minded and have worked with the LGBTQ community. I have a heart for working with undeserved and marginalized communities.

I received my master's degree in Clinical Mental Health Counseling from Walden University in 2015. I received my bachelor's degree in Psychology from Marian University in 2010. I'm a licensed professional counselor. I served seven years in the United States Army Reserves. I am also the owner of Inner Balance Counseling, a private practice counseling location I just started.

I have experience in helping those who struggle with eating disorders, anxiety, depression, self-harm, cutting, life transitions, adjustment disorders, and suicide prevention. I practice cognitive behavioral therapy with the focus on holistic care. I have completed an Eating Disorder Certification Program as well. Please feel free to check my profile out on Psychology Today for more info- just search my first and last name (Melissa Madriaga).

If you do not see a day or time that works for you, please let me know. I have some flexibility within my schedule and can schedule clients that way too.

I'm a single mother to two daughters. I have three cats and a yellow lab puppy. In my free time I enjoy domestic traveling, hiking, biking, listening to music, spending time with my daughters, enjoying nature, and exploring all that Wisconsin has to offer!

I am here to offer you hope. I look forward to working with you!

Melissa Madriaga, on the BetterHelp listing · read 9 Oct 2026

03 · How Melissa works

The 4 approaches Melissa lists, in plain English

These are the clinical methods Melissa lists. The descriptions are Maker Therapy's, not Melissa's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Melissa runs a session.

Client-Centred TherapyPerson-centred · Rogerian

The therapist does not steer toward a technique or a diagnosis. They offer sustained, non-judgemental attention and reflect back what they hear, on the premise that people find their own direction when they are genuinely listened to. Often what people mean by “someone who just gets it”.

Cognitive Behavioural TherapyCBT

Structured, present-focused work on the loop between what you think, how you feel and what you then do. Usually means noticing a thought pattern in the room, testing it against evidence, and practising something different between sessions. Among the most heavily researched talking therapies for depression and anxiety.

Mindfulness-Based TherapyMBCT

Trains attention on what is happening right now - body, breath, the thought as it arrives - so distress can be observed rather than automatically acted on. Strongest evidence is in preventing depression from recurring, and it is usually taught as a practice you keep doing outside the session.

Narrative Therapy

Treats the story you tell about your life as something that can be examined and retold rather than as the plain facts. Separates the person from the problem - “the anxiety” rather than “your anxiety” - to make room for the parts the current story leaves out.

04 · What happens next

From this page to a first session

Melissa practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Melissa's own practice, and not a promise about how quickly anything happens.

1. A questionnaire, not a booking form

   BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Melissa at this point.

2. Naming Melissa specifically

   BetterHelp matches algorithmically by default, so asking for Melissa is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Melissa.

3. If the caseload is full

   You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.

4. The first conversation

   A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.

5. If the fit is wrong

   Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.

05 · Before you commit

3 questions worth asking Melissa

Built from what Melissa actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Melissa's - Melissa has not seen them and is under no obligation to answer any of them.

• “You list both Cognitive Behavioural Therapy and Client-Centred Therapy. Which do you lean on with someone like me?”

  Those two point in different directions - one structured and led by the therapist, the other led by you. The answer tells you what the sessions will actually feel like.

• “How do you decide when someone is ready to work on a traumatic memory itself?”

  Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.

• “How do you handle the gap between sessions if something comes up?”

  On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.

06 · Practical details

Credentials and licensing

Credential

LPC

Licensed in

Wisconsin

Licence

WI LPC 7586-125

Licence number

7586-125

Licence expires

28 Feb 2027

NPI

1962160234

Years in practice

8

Gender

Female

Languages

English

International clients

Not accepted

Listed since

15 May 2026

07 · Provenance

Where every line on this page came from

Melissa's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 9 Oct 2026. The licence number and NPI are cross-checked against public registers.

The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.

Maker Therapy is not BetterHelp, does not take bookings, and has not met Melissa. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.

Something on this page wrong or out of date? Report it and it will be checked against the source.