01 · Who Pam works with

Pam works with addictions, family conflicts and trauma and abuse

Pam lists 14 specialisms and 35 further focus areas. Specialisms are the subjects Pam chose to list first, which is the closest a listing gets to “this is my actual practice”.

02 · In Pam's own words

What Pam says about the work

Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.

I am a licensed mental health counselor in Indiana and Florida with more than 2 decades of experience treating and supporting youth, adults and families. In my work I have helped individuals and families identify and address the issues that are causing them distress. These range from depression and anxiety to physical and sexual abuse. I have worked with those struggling with addiction and have provided support for those who love individuals with addictions.

It is my belief is that it is within a warm, trusting relationship that individuals are most likely to be able to understand and develop a plan for changing their lives. I believe it takes courage to reach out for support and that my role is to partner with you to achieve your goals. To that end my approach pulls from person-centered and cognitive behavioral practices to support your progress. Together we will work to establish a treatment plan with goals and action steps to move you forward.

I would be honored to partner with you if you are ready to begin the journey. I look forward to working with you,

Pam Biggs-Reed, on the BetterHelp listing · read 10 Oct 2026

03 · How Pam works

The 4 approaches Pam lists, in plain English

These are the clinical methods Pam lists. The descriptions are Maker Therapy's, not Pam's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Pam runs a session.

Client-Centred TherapyPerson-centred · Rogerian

The therapist does not steer toward a technique or a diagnosis. They offer sustained, non-judgemental attention and reflect back what they hear, on the premise that people find their own direction when they are genuinely listened to. Often what people mean by “someone who just gets it”.

Cognitive Behavioural TherapyCBT

Structured, present-focused work on the loop between what you think, how you feel and what you then do. Usually means noticing a thought pattern in the room, testing it against evidence, and practising something different between sessions. Among the most heavily researched talking therapies for depression and anxiety.

Solution-Focused Brief TherapySFBT

Starts from where you want to end up rather than from how you got here. Sessions look for the times the problem is already smaller and work out what is different about those, so the number of sessions tends to be short and the work concrete.

Trauma-Focused TherapyTF-CBT · trauma-informed

CBT adapted for people whose difficulty is rooted in a frightening or overwhelming event. Pacing is the point: safety and stabilisation come first, the memory itself is approached gradually and only when you are ready, and the aim is that recalling it stops hijacking the present.

04 · What happens next

From this page to a first session

Pam practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Pam's own practice, and not a promise about how quickly anything happens.

1. A questionnaire, not a booking form

   BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Pam at this point.

2. Naming Pam specifically

   BetterHelp matches algorithmically by default, so asking for Pam is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Pam.

3. If the caseload is full

   You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.

4. The first conversation

   A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.

5. If the fit is wrong

   Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.

05 · Before you commit

4 questions worth asking Pam

Built from what Pam actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Pam's - Pam has not seen them and is under no obligation to answer any of them.

• “You list both Cognitive Behavioural Therapy and Client-Centred Therapy. Which do you lean on with someone like me?”

  Those two point in different directions - one structured and led by the therapist, the other led by you. The answer tells you what the sessions will actually feel like.

• “How do you decide when someone is ready to work on a traumatic memory itself?”

  Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.

• “With 25 years in, what has changed most in how you work?”

  Long experience is only an advantage if it has been examined. This tends to surface whether it has.

• “How do you handle the gap between sessions if something comes up?”

  On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.

06 · Practical details

Credentials and licensing

Credential

LMHC

Licensed in

Florida

Licence

IN LMHC 39000779A, FL LMHC MH18177

Licence number

39000779A

Licence expires

1 Apr 2028

NPI

1306066774

Years in practice

25

Gender

Female

Languages

English

International clients

Not accepted

Listed since

15 May 2026

07 · Provenance

Where every line on this page came from

Pam's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 10 Oct 2026. The licence number and NPI are cross-checked against public registers.

The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.

Maker Therapy is not BetterHelp, does not take bookings, and has not met Pam. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.

Something on this page wrong or out of date? Report it and it will be checked against the source.