01 · Who Patti works with

Patti works with stress, Anxiety, family conflicts and trauma and abuse

Patti lists 12 specialisms and 12 further focus areas. Specialisms are the subjects Patti chose to list first, which is the closest a listing gets to “this is my actual practice”.

02 · In Patti's own words

What Patti says about the work

Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.

Counseling provides a safe space for you to explore and address your life at your pace. Success depends on having a good rapport with a counselor you trust, and I would like to provide that for you.

I am a Licensed Professional Counselor (LPC) in Texas and Licensed Professional Clinical Counselor (LPCC) in New Mexico, and have provided counseling services for 12 years in agencies primarily serving clients of domestic violence and sexual assault. Therapeutic approaches include trauma-informed, client-centered, and Cognitive Behavioral Therapy (CBT) for those who have experienced abuse, trauma, depression, post-traumatic stress, anxiety, family conflicts, and issues with parenting, self-esteem, boundaries, and healthy communication. I have provided individual and group counseling to residential and outreach clients as well as supervised other counselors and student interns within an agency setting.

I have worked with clients on the spectrum, depression, anxiety, family conflicts, eating disorders, life transitions, relationship issues, and parenting. My work experience on a group foster care ranch, discipleship counselor, and program director for a DV and SA agency support my work as a counselor in areas of parenting, discovering values and beliefs that motivate us, and practical implementation of acquired skills.

I am ready to meet you where you are and share your journey to where you want to be.

Patti Mallow, on the BetterHelp listing · read 7 Oct 2026

03 · How Patti works

The 5 approaches Patti lists, in plain English

These are the clinical methods Patti lists. The descriptions are Maker Therapy's, not Patti's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Patti runs a session.

Client-Centred TherapyPerson-centred · Rogerian

The therapist does not steer toward a technique or a diagnosis. They offer sustained, non-judgemental attention and reflect back what they hear, on the premise that people find their own direction when they are genuinely listened to. Often what people mean by “someone who just gets it”.

Cognitive Behavioural TherapyCBT

Structured, present-focused work on the loop between what you think, how you feel and what you then do. Usually means noticing a thought pattern in the room, testing it against evidence, and practising something different between sessions. Among the most heavily researched talking therapies for depression and anxiety.

Narrative Therapy

Treats the story you tell about your life as something that can be examined and retold rather than as the plain facts. Separates the person from the problem - “the anxiety” rather than “your anxiety” - to make room for the parts the current story leaves out.

Solution-Focused Brief TherapySFBT

Starts from where you want to end up rather than from how you got here. Sessions look for the times the problem is already smaller and work out what is different about those, so the number of sessions tends to be short and the work concrete.

Trauma-Focused TherapyTF-CBT · trauma-informed

CBT adapted for people whose difficulty is rooted in a frightening or overwhelming event. Pacing is the point: safety and stabilisation come first, the memory itself is approached gradually and only when you are ready, and the aim is that recalling it stops hijacking the present.

04 · What happens next

From this page to a first session

Patti practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Patti's own practice, and not a promise about how quickly anything happens.

1. A questionnaire, not a booking form

   BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Patti at this point.

2. Naming Patti specifically

   BetterHelp matches algorithmically by default, so asking for Patti is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Patti.

3. If the caseload is full

   You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.

4. The first conversation

   A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.

5. If the fit is wrong

   Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.

05 · Before you commit

3 questions worth asking Patti

Built from what Patti actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Patti's - Patti has not seen them and is under no obligation to answer any of them.

• “You list both Cognitive Behavioural Therapy and Client-Centred Therapy. Which do you lean on with someone like me?”

  Those two point in different directions - one structured and led by the therapist, the other led by you. The answer tells you what the sessions will actually feel like.

• “How do you decide when someone is ready to work on a traumatic memory itself?”

  Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.

• “How do you handle the gap between sessions if something comes up?”

  On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.

06 · Practical details

Credentials and licensing

Credential

LPCC

Licensed in

New Mexico

Licence

NM LPCC CTB-2022-0946, TX LPC 75846

Licence number

75846

Licence expires

31 May 2028

NPI

1942954011

Years in practice

12

Gender

Female

Languages

English

International clients

Not accepted

Listed since

9 Jun 2026

07 · Provenance

Where every line on this page came from

Patti's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 7 Oct 2026. The licence number and NPI are cross-checked against public registers.

The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.

Maker Therapy is not BetterHelp, does not take bookings, and has not met Patti. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.

Something on this page wrong or out of date? Report it and it will be checked against the source.