01 · Who Shannon works with

Shannon works with stress, Anxiety, relationship issues and depression

Shannon lists 12 specialisms and 14 further focus areas. Specialisms are the subjects Shannon chose to list first, which is the closest a listing gets to “this is my actual practice”.

02 · In Shannon's own words

What Shannon says about the work

Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.

As a clinical social worker, I have dedicated my career to helping individuals navigate through challenging times and overcome their mental health struggles. With over 20 years of experience in the field, I have worked in various settings such as hospitals, community mental health centers, and private practice. I have a special interest in working with individuals struggling with trauma, depression and anxiety issues. My approach is rooted in empathy, compassion, and evidence-based practices to help my clients achieve their goals and live fulfilling lives. Outside of my work, I am a proud 50-year-old mom to three young adults . Balancing my personal and professional life can be challenging at times, but I find great joy in watching my children grow and thrive. As a mother, I bring a unique perspective to my work, understanding the complexities of family dynamics and the importance of supporting individuals in their journey towards healing. I am committed to continuous learning and professional development to provide the best possible care for my clients. I am grateful for the opportunity to make a difference in the lives of those I work with and am dedicated to promoting mental health and well-being in my community.

Shannon Crandall, on the BetterHelp listing · read 6 Nov 2026

03 · How Shannon works

The 1 approach Shannon lists, in plain English

These are the clinical methods Shannon lists. The descriptions are Maker Therapy's, not Shannon's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Shannon runs a session.

Cognitive Behavioural TherapyCBT

Structured, present-focused work on the loop between what you think, how you feel and what you then do. Usually means noticing a thought pattern in the room, testing it against evidence, and practising something different between sessions. Among the most heavily researched talking therapies for depression and anxiety.

04 · What happens next

From this page to a first session

Shannon practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Shannon's own practice, and not a promise about how quickly anything happens.

1. A questionnaire, not a booking form

   BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Shannon at this point.

2. Naming Shannon specifically

   BetterHelp matches algorithmically by default, so asking for Shannon is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Shannon.

3. If the caseload is full

   You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.

4. The first conversation

   A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.

5. If the fit is wrong

   Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.

05 · Before you commit

2 questions worth asking Shannon

Built from what Shannon actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Shannon's - Shannon has not seen them and is under no obligation to answer any of them.

• “How do you decide when someone is ready to work on a traumatic memory itself?”

  Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.

• “How do you handle the gap between sessions if something comes up?”

  On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.

06 · Practical details

Credentials and licensing

Credential

LCSW

Licensed in

Missouri

Licence

MO LCSW 2016013948

Licence number

2016013948

Licence expires

30 Sep 2027

NPI

1194453654

Years in practice

7

Gender

Female

Languages

English

International clients

Not accepted

Listed since

15 May 2026

07 · Provenance

Where every line on this page came from

Shannon's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 6 Nov 2026. The licence number and NPI are cross-checked against public registers.

The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.

Maker Therapy is not BetterHelp, does not take bookings, and has not met Shannon. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.

Something on this page wrong or out of date? Report it and it will be checked against the source.