01 · Who Shannon works with

Shannon works with stress, Anxiety, career difficulties and coping with life changes

Shannon lists 11 specialisms and 6 further focus areas. Specialisms are the subjects Shannon chose to list first, which is the closest a listing gets to “this is my actual practice”.

02 · In Shannon's own words

What Shannon says about the work

Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.

My name is Shannon Pena. I am currently licensed in North Carolina as a Licensed Mental Health Counselor-Supervisor and also as a Certified Rehabilitation Counselor. I have experience working with adolescents, children and adults with disability. However, my primary experience has been working with young adults. I also have extensive experience working with individuals diagnosed with Autism Spectrum disorder, anxiety disorders, and ADHD. My counseling experiences primarily include adjustment, normal situational, career, mild mental health, developmental issues, vocational and employment issues, behavioral issues, emotional and social issues. There are many different theoretical approaches to counseling. In order to address the needs of differing individuals, counselors should learn to adapt and use the approach most appropriate for the situation as well as choose what works best for the client. My approach to counseling is person-centered and integrative. It is very important to me to look at everyone’s unique situation and circumstances when determining what approach to take. Although individual counseling experiences may vary, goals will be set and worked towards throughout our sessions. Homework may also be occasionally assigned. It is important that during our sessions you share open and honestly and contribute to the counseling experience.

Shannon Pena, on the BetterHelp listing · read 9 Oct 2026

03 · How Shannon works

The 1 approach Shannon lists, in plain English

These are the clinical methods Shannon lists. The descriptions are Maker Therapy's, not Shannon's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Shannon runs a session.

Client-Centred TherapyPerson-centred · Rogerian

The therapist does not steer toward a technique or a diagnosis. They offer sustained, non-judgemental attention and reflect back what they hear, on the premise that people find their own direction when they are genuinely listened to. Often what people mean by “someone who just gets it”.

04 · What happens next

From this page to a first session

Shannon practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Shannon's own practice, and not a promise about how quickly anything happens.

1. A questionnaire, not a booking form

   BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Shannon at this point.

2. Naming Shannon specifically

   BetterHelp matches algorithmically by default, so asking for Shannon is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Shannon.

3. If the caseload is full

   You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.

4. The first conversation

   A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.

5. If the fit is wrong

   Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.

05 · Practical details

Credentials and licensing

Credential

LCMHC

Licensed in

North Carolina

Licence

NC LCMHC 10731

Licence number

10731

Licence expires

30 Jun 2028

NPI

1861860389

Years in practice

8

Gender

Female

Languages

English

International clients

Not accepted

Listed since

15 May 2026

06 · Provenance

Where every line on this page came from

Shannon's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 9 Oct 2026. The licence number and NPI are cross-checked against public registers.

The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.

Maker Therapy is not BetterHelp, does not take bookings, and has not met Shannon. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.

Something on this page wrong or out of date? Report it and it will be checked against the source.