01 · Who Shantelle works with

Shantelle works with stress, Anxiety, relationship issues and family conflicts

Shantelle lists 12 specialisms and 18 further focus areas. Specialisms are the subjects Shantelle chose to list first, which is the closest a listing gets to “this is my actual practice”.

02 · In Shantelle's own words

What Shantelle says about the work

Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.

Hello! My name is Shantelle and I am a Licensed Professional Counselor in the state of Missouri and Kansas. I have been working in the mental health profession for over 15 years. I enjoy working with people and enjoy seeing others smile while trying to figure out this thing called life. I believe change only comes when we learn how to be comfortable being uncomfortable. As the saying goes, change does not come from old comfort zones. I believe therapy allows you to share your deepest, darkest secrets, allows you to be vulnerable and provides a judgement free space. I wholeheartedly believe in meeting people where they are and supporting them along their life journey. Allow me to help you put your pieces back together, one by one. Together we can work to restore peace, restore hope, restore joy and restore YOU!

Shantelle Wells, on the BetterHelp listing · read 6 Nov 2026

03 · How Shantelle works

The 4 approaches Shantelle lists, in plain English

These are the clinical methods Shantelle lists. The descriptions are Maker Therapy's, not Shantelle's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Shantelle runs a session.

Attachment-Based Therapy

Reads present-day relationship difficulty through the lens of how safety and closeness were learned early on. The therapeutic relationship itself is treated as part of the work, because it is where the pattern tends to show up first.

Client-Centred TherapyPerson-centred · Rogerian

The therapist does not steer toward a technique or a diagnosis. They offer sustained, non-judgemental attention and reflect back what they hear, on the premise that people find their own direction when they are genuinely listened to. Often what people mean by “someone who just gets it”.

Cognitive Behavioural TherapyCBT

Structured, present-focused work on the loop between what you think, how you feel and what you then do. Usually means noticing a thought pattern in the room, testing it against evidence, and practising something different between sessions. Among the most heavily researched talking therapies for depression and anxiety.

Solution-Focused Brief TherapySFBT

Starts from where you want to end up rather than from how you got here. Sessions look for the times the problem is already smaller and work out what is different about those, so the number of sessions tends to be short and the work concrete.

04 · What happens next

From this page to a first session

Shantelle practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Shantelle's own practice, and not a promise about how quickly anything happens.

1. A questionnaire, not a booking form

   BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Shantelle at this point.

2. Naming Shantelle specifically

   BetterHelp matches algorithmically by default, so asking for Shantelle is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Shantelle.

3. If the caseload is full

   You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.

4. The first conversation

   A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.

5. If the fit is wrong

   Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.

05 · Before you commit

4 questions worth asking Shantelle

Built from what Shantelle actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Shantelle's - Shantelle has not seen them and is under no obligation to answer any of them.

• “You list both Cognitive Behavioural Therapy and Attachment-Based Therapy. Which do you lean on with someone like me?”

  Those two point in different directions - one structured and led by the therapist, the other led by you. The answer tells you what the sessions will actually feel like.

• “How do you decide when someone is ready to work on a traumatic memory itself?”

  Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.

• “With 18 years in, what has changed most in how you work?”

  Long experience is only an advantage if it has been examined. This tends to surface whether it has.

• “How do you handle the gap between sessions if something comes up?”

  On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.

06 · Practical details

Credentials and licensing

Credential

LCPC

Licensed in

Missouri

Licence

KS LCPC 03158, MO LPC 2018027693

Licence number

2018027693

Licence expires

30 Jun 2027

NPI

1750861480

Years in practice

18

Gender

Female

Languages

English

International clients

Not accepted

Listed since

15 May 2026

07 · Provenance

Where every line on this page came from

Shantelle's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 6 Nov 2026. The licence number and NPI are cross-checked against public registers.

The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.

Maker Therapy is not BetterHelp, does not take bookings, and has not met Shantelle. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.

Something on this page wrong or out of date? Report it and it will be checked against the source.