01 · Who Shasha works with

Shasha works with stress, Anxiety, trauma and abuse and anger management

Shasha lists 20 specialisms and 12 further focus areas. Specialisms are the subjects Shasha chose to list first, which is the closest a listing gets to “this is my actual practice”.

02 · In Shasha's own words

What Shasha says about the work

Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.

“Life is 90% perception and 10% truth. I strive to show individuals that perceived major problems are just actually little situations that can be mastered step by step, if we change our perception. If I can get you to clean the mirror before looking in it...then you are fulfilled and thus I am too.”

Philosophy: SHASHA D JONES, MS, LPC, NCC, CPRP, CBIS is the CEO of Regal CommUNITY Consultants, LLC (RCC) and the CEO/Founder of Outside the Box Strategies, LLC (OTBS) providing HCBS Waiver Agency Program and Therapeutic/Counseling Services. Ms. Jones is a graduate of Delaware County Community College with an Associates Degree in Behavioral Science, a graduate of LaSalle University with a Bachelor’s Degree in Psychology, and a graduate of Philadelphia College of Osteopathic Medicine (PCOM) with a Master’s Degree in Counseling and Clinical Health Psychology. She also is a Certified Psychiatric Rehabilitation Practitioner (CPRP), certified in Functional Behavior Assessments (FBA), and a Certified Brain Injury Specialist (CBIS). Ms. Jones is also licensed in the state of Pennsylvania as a Licensed Professional Counselor (LPC) and National Certified Counselor (NCC).

Ms. Jones has been employed in the Customer Relations and Accounting/Finance field for over 15 years. She has held various positions in this field such as:

Customer Relations Supervisor

Negotiation Specialist

Financial Credit Manager

Accounts Receivable/Payable Representative

Corporate/Business to Business Collections Officer

She is also a Veteran of the United States Air Force, with an honorable discharge, having served over 8 years where she has specialized in Command and Control, Operations Resource Management, and Aircrew Life Support (including Survival Specialist Re-certification Trainer). Ms. Jones has also worked in the Mental Health field for over 10 years. She has held various positions in this field such as:

Residential Aid

Direct Care Worker

Case Manager

State Compliance Representative-PA 6400 Regulations (Community Homes For Individuals With An Intellectual Disability)

Government Constituent Services Representative

Recovery Guide

Drug and Alcohol Counselor

Outpatient Therapist (IOP/OP)

Mobile Therapist

Psychotherapist

Behavioral Specialist Consultant

Brain Injury Cognitive Therapist

Vocational Therapist

Ms. Jones has extensive and verified experience providing services to the following populations:

Children (3 to 11)

Adolescents (12 to 19)

Adults (20 to 65)

Geriatric (65+)

Forensic Intensive Recovery (FIR)

Veterans

Vocational

Sex offenders and victims

Addictions (substances, eating, gambling)

Individuals, Couples, Families, and Groups

Ms. Jones has specialized in working with individuals that are diagnosed with:

ADHD, ODD, CD, IDD, OCD

Bi-Polar Disorder I/II, Mood Disorders, Personality Disorders

Schizophrenia, Autism Spectrum, Anxiety, Depression, PTSD

Adjustment Disorder, Trauma (Women and Men), Bereavement

Substance Abuse, Eating Disorders, Gambling Disorders,

Dual Diagnosis (Co-occurring), Relationship Conflict, Suicide Ideation

Sexuality (Gender Dysmorphic, Identity, Heterosexual, Gay, Lesbian, Bisexual, Pansexual, Transgender/Gender Nonconforming,

School and Academic problems, Vocational/Career issues, and Self Esteem issues

Ms. Jones uses the following types of treatment approaches sometimes in combination to fit the individual receiving therapy:

Rehabilitation, Cognitive, and or Behavioral interventions; Cognitive Behavior Therapy (CBT), Trauma-Focused CBT (TF-CBT)

Dialectical Behavior Therapy (DBT), Family Systems, Mindfulness Based (MBCT), Motivational Interviewing (MI)

Solution Focused Brief Therapy (SFBT), Autonomous Sensory Meridian Response (ASMR)

Person-Centered Therapy (PCT), and Applied Behavioral Analysis (ABA)

Ms. Jones also uses stories, metaphors, modeling, humor, normalizing, and only when and if assessed beneficial to the client, self-disclosure strategies to enable her clients to enrich their lives to live life to the fullest.

Ms. Jones seeks to help individuals focus on their strengths instead of focusing on their perceived weaknesses and or diagnosis(es) that they may have been “labeled” with during their life. She believes that no one is their weakness. Instead, the strengths of a person are truly who they are. She seeks to help individuals increase their resilience to traumas, disabilities, and negative life situations by helping them to recover and maintain their ability to live fulfilling lives. Ms. Jones implements the teaching and use of positive coping skills to deal and cope with the everyday stresses of daily life. In addition, she has a knack of helping individuals challenge their automatic negative thoughts, feelings, and thus maladaptive behaviors. She helps to facilitate individuals in recognizing insight into the "stage of change." that individuals are in. Ms. Jones helps to facilitate the insight of the thoughts and feelings and turn into positive action plans. She appreciates who they are and what they want out of life and how to implement wants into positive changes.

Ms. Jones has extensive knowledge and experience with:

55 PA code Chapter 6400 Regulations, 55 PA Code Chapter 5100 regulations, 55 PA code Chapter 3800 Regulations, 55 PA Code Chapter 1101 Regulations , Title 49 Pa Code Chapter 41, 17, 47, 48,49

CBH/DBH/Magellan policies and procedures

The Center for Medicare/Medicaid Services (CMS), Social Work

Daily, monthly, and quarterly progress note documentation

Behavioral Support Plans (BSP), Treatment Plans, Individual Support Plans (ISP), screening, intakes and creating Bio/Psycho/Social assessments, Functional Behavior Assessments (FBA), Wellness Recovery Action Plans (WRAP), Illness Management

Medication management, case conceptualizations, outreach, consultation

Crisis Intervention and Crisis Intervention Plans (CIP), involuntary/voluntary commitments to hospitals, implementing assessments, referrals, resources for community integration at low to no cost

Assessing Level of Care (LOC) and Pennsylvania Client Placement Criteria (PCPC)

Ms. Jones is skilled at gathering, formulating and producing quantitative and qualitative data for any agencies involved with the participants care. Observation tools/charts, data, graphs, percentages, case conceptualizations, and narratives are all part of the documentation process to assess progress, regression, stagnation, and or changes needed in the individual’s goals and objectives. She has documented history of utilization of quantitative outcome measurements not only to evaluate clients, but also to evaluate her quality and effectiveness of services rendered, and of employee/staff members quality and effectiveness of services rendered with clients. She encourages and incorporates collaboration of family members, peers, and other provider services that is necessary to provide the upmost effective continuity of care for the client.

Shasha Jones, on the BetterHelp listing · read 6 Nov 2026

03 · How Shasha works

The 9 approaches Shasha lists, in plain English

These are the clinical methods Shasha lists. The descriptions are Maker Therapy's, not Shasha's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Shasha runs a session.

Acceptance and Commitment TherapyACT

Rather than trying to argue a painful thought away, ACT works on loosening its grip and getting on with what matters to you anyway. Sessions spend real time naming your values, then building action around them while difficult feelings are still present.

Client-Centred TherapyPerson-centred · Rogerian

The therapist does not steer toward a technique or a diagnosis. They offer sustained, non-judgemental attention and reflect back what they hear, on the premise that people find their own direction when they are genuinely listened to. Often what people mean by “someone who just gets it”.

Cognitive Behavioural TherapyCBT

Structured, present-focused work on the loop between what you think, how you feel and what you then do. Usually means noticing a thought pattern in the room, testing it against evidence, and practising something different between sessions. Among the most heavily researched talking therapies for depression and anxiety.

Dialectical Behaviour TherapyDBT

A structured skills-led adaptation of CBT built around holding two things at once: accepting yourself as you are and working to change. Teaches concrete skills for distress tolerance, emotion regulation and relationships. Developed for people whose feelings arrive at overwhelming intensity, and strongest-evidenced there.

Emotionally Focused TherapyEFT

Built for couples and rooted in attachment: the recurring argument is treated as a cycle two people are stuck in rather than as one person's fault. Sessions work to interrupt the cycle and get to what each person is actually asking for underneath it.

Mindfulness-Based TherapyMBCT

Trains attention on what is happening right now - body, breath, the thought as it arrives - so distress can be observed rather than automatically acted on. Strongest evidence is in preventing depression from recurring, and it is usually taught as a practice you keep doing outside the session.

Motivational InterviewingMI

A way of talking about change with somebody who is genuinely in two minds about it. The therapist does not argue for the change; they help you say your own reasons out loud, which is the part that predicts whether it happens. Common around substance use and health behaviour.

Solution-Focused Brief TherapySFBT

Starts from where you want to end up rather than from how you got here. Sessions look for the times the problem is already smaller and work out what is different about those, so the number of sessions tends to be short and the work concrete.

Trauma-Focused TherapyTF-CBT · trauma-informed

CBT adapted for people whose difficulty is rooted in a frightening or overwhelming event. Pacing is the point: safety and stabilisation come first, the memory itself is approached gradually and only when you are ready, and the aim is that recalling it stops hijacking the present.

04 · What happens next

From this page to a first session

Shasha practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Shasha's own practice, and not a promise about how quickly anything happens.

1. A questionnaire, not a booking form

   BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Shasha at this point.

2. Naming Shasha specifically

   BetterHelp matches algorithmically by default, so asking for Shasha is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Shasha.

3. If the caseload is full

   You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.

4. The first conversation

   A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.

5. If the fit is wrong

   Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.

05 · Before you commit

3 questions worth asking Shasha

Built from what Shasha actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Shasha's - Shasha has not seen them and is under no obligation to answer any of them.

• “You list both Cognitive Behavioural Therapy and Client-Centred Therapy. Which do you lean on with someone like me?”

  Those two point in different directions - one structured and led by the therapist, the other led by you. The answer tells you what the sessions will actually feel like.

• “How do you decide when someone is ready to work on a traumatic memory itself?”

  Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.

• “How do you handle the gap between sessions if something comes up?”

  On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.

06 · Practical details

Credentials and licensing

Credential

LPC

Licensed in

Pennsylvania

Licence

PA LPC PC012194

Licence number

PC012194

Licence expires

28 Feb 2027

NPI

1881229169

Years in practice

11

Gender

Female

Languages

English

International clients

Accepted

Listed since

31 Jul 2026

07 · Provenance

Where every line on this page came from

Shasha's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 6 Nov 2026. The licence number and NPI are cross-checked against public registers.

The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.

Maker Therapy is not BetterHelp, does not take bookings, and has not met Shasha. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.

Something on this page wrong or out of date? Report it and it will be checked against the source.