Shashana Carter has been in practice 6 years and is licensed in Maryland. Shashana lists stress, Anxiety, addictions and relationship issues among 38 subjects on the BetterHelp roster.
Everything below is either quoted from Shashana's own
BetterHelp listing, taken from public licensing records, or written by
Maker Therapy and labelled as such. Nothing here is an availability promise, a review, or a
rating.
6years in practice
38subjects listed
2approaches listed
01 · Who Shashana works with
Shashana works with stress, Anxiety, addictions and relationship issues
Shashana lists 20 specialisms and 18 further focus areas. Specialisms are the subjects Shashana chose to list first, which is the closest a listing
gets to “this is my actual practice”.
Specialisms
Stress, Anxiety
Addictions
Relationship issues
Family conflicts
Depression
LGBT
Trauma and abuse
Grief
Intimacy-related issues
Eating disorders
Sleeping disorders
Parenting issues
Anger management
Self esteem
Career difficulties
Bipolar disorder
Coping with life changes
Coaching
Compassion fatigue
ADHD
Also experienced with
Abandonment
Aging and geriatric issues
Blended family issues
Body image
Communication problems
Eating and food-related issues
Family problems
Isolation / loneliness
Jealousy
Life purpose
Midlife crisis
Obsessions, compulsions, and OCD
Polyamory / non-monogamous relationships
Prejudice and discrimination
Seasonal Affective Disorder (SAD)
Self-love
Women's issues
Workplace issues
02 · In Shashana's own words
What Shashana says about the work
Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.
I am a Licensed Clinical Social Worker/Therapist. Licensed in the state of Maryland with overall 10 years of services, training and experience working in Professional settings such as the Department of Social Services, Department of Probation Adult and Juvenile services and Opioid maintenance centers. Within the last 4 years I have worked providing individual therapy and empowering client's to overcome obstacles to achieve realistic goals and to find solutions to problematic issues getting in the way of living a healthier life.
My counseling style is being a great listener, warm , compassionate, respectful, providing honest supportive communication and feedback.
I will say is this; healing can happen through deliberate and intentional work that we will do together, and by making the first steps in allowing me to work with you I will always offer a safe space to be heard, a new way to communicate and explore your truth and to move forward in a positive direction.
Shashana Carter, on the BetterHelp listing · read 9 Oct 2026
03 · How Shashana works
The 2 approaches Shashana lists, in plain English
These are the clinical methods Shashana lists. The descriptions are Maker Therapy's, not
Shashana's - a general explanation of what each method is, so the list means something before
you have spoken to anybody. They are not a claim about how Shashana runs a session.
Client-Centred TherapyPerson-centred · Rogerian
The therapist does not steer toward a technique or a diagnosis. They offer sustained, non-judgemental attention and reflect back what they hear, on the premise that people find their own direction when they are genuinely listened to. Often what people mean by “someone who just gets it”.
Cognitive Behavioural TherapyCBT
Structured, present-focused work on the loop between what you think, how you feel and what you then do. Usually means noticing a thought pattern in the room, testing it against evidence, and practising something different between sessions. Among the most heavily researched talking therapies for depression and anxiety.
04 · What happens next
From this page to a first session
Shashana practises through BetterHelp, so the route in is BetterHelp's. This is that sequence,
written by Maker Therapy from the platform's published process - not a description of
Shashana's own practice, and not a promise about how quickly anything happens.
A questionnaire, not a booking form
BetterHelp opens with a set of questions about what you are dealing with, what you want from
therapy, and any preferences on the therapist. You are not booking Shashana at this point.
Naming Shashana specifically
BetterHelp matches algorithmically by default, so asking for Shashana is a step you have to
take. There is a field for requesting a specific therapist during sign-up, and you can switch
afterwards from your account. Starting from a link on this page does not by itself assign you to
Shashana.
If the caseload is full
You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is
easy to assume a match is the person you asked for.
The first conversation
A first session is typically history and orientation: what brought you, what has been tried,
what you want to be different. It is also where the questions in the next section belong.
If the fit is wrong
Changing therapist on BetterHelp does not need a reason. A first session that does not click is
common and is not a verdict on therapy. That option existing is the main practical difference
between a platform and a private practice.
05 · Before you commit
3 questions worth asking Shashana
Built from what Shashana actually lists, so they are answerable and specific rather than generic.
Maker Therapy's, not Shashana's - Shashana has not seen them and is under no obligation to answer
any of them.
“You list both Cognitive Behavioural Therapy and Client-Centred Therapy. Which do you lean on with someone like me?”
Those two point in different directions - one structured and led by the therapist, the other led by you. The answer tells you what the sessions will actually feel like.
“How do you decide when someone is ready to work on a traumatic memory itself?”
Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.
“How do you handle the gap between sessions if something comes up?”
On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.
06 · Practical details
Credentials and licensing
Credential
LCSW-C
Licensed in
Maryland
Licence
MD LCSW-C 19359, MA LICSW LICSW128510
Licence number
19359
Licence expires
31 Oct 2027
NPI
1841960523
Years in practice
6
Gender
Female
Languages
English
International clients
Not accepted
Listed since
15 May 2026
07 · Provenance
Where every line on this page came from
Shashana's name, credential, state, subjects, approaches and biography
are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 9 Oct 2026. The licence number and NPI are cross-checked against public registers.
The plain-English method descriptions, the first-session walkthrough and the questions are
written by Maker Therapy and labelled as such wherever they appear.
Maker Therapy is not BetterHelp, does not take bookings, and has not met Shashana. There are no reviews
or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.
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