01 · Who Shawna works with

Shawna works with stress, Anxiety, relationship issues and trauma and abuse

Shawna lists 11 specialisms and 38 further focus areas. Specialisms are the subjects Shawna chose to list first, which is the closest a listing gets to “this is my actual practice”.

02 · In Shawna's own words

What Shawna says about the work

Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.

Hello, and thank you for taking your time to learn more about me! My name is Shawna, I am a licensed professional counselor in the state of Mississippi. I have over 12 years’ experience working in the mental health field. I have worked in a variety of settings including: in homes, providing residential level of care therapy services, schools, youth court systems throughout the Gulf Coast of Mississippi, outpatient services, as well as a Child Advocacy Center. Although that seems like a mouthful, it simply means that I have had experience working in a several different settings, with a broad range of clinical issues. I believe the best way to truly understand what someone is going through is to understand where they come from, let them be the expert on themselves and provide the services they need to help them succeed. I have the most experience working with stress reduction, anxiety, depression, anger management, family conflict, parenting skills, relationship conflict, and complex trauma/abuse. I also have experience with a wide variety of mental health disorders.

My dedication to the field of mental health stems from years of working with children, adolescents and their families, in state custody; along with watching friends and family members struggle with mental illness. I have seen firsthand that having mental health concerns can be difficult and cause feelings of despair and isolation; not to mention the process for getting help can be overwhelming. However, I also know from experience how much life can change for the better when you find the right support and take steps towards taking care of yourself!

I use a person-centered, holistic, and eclectic approach in treatment, meaning I begin where you are and tailor my treatment approach to your needs while being sensitive to how your personal thoughts, beliefs and lifestyle choices impact your experience. I primarily use evidence based techniques including cognitive-behavioral therapy, mindfulness, motivational interviewing, and solution-focused counseling. However, I do incorporate more "classical" approaches to counseling as well. I would describe my style as warm and supportive, but I am ready to help you tackle your struggle head-on. I am very creative and do not like to conform our sessions into something that will place a box around it. I want it to go where it needs to go for you to get what you need to feel empowered and in control. Remember, no one is a magician. No one can "fix" your situation. It will take time and hard work on your part to make the changes you want. If you're willing to put in the work, I'm willing to walk alongside you and work as well! Together we can work on establishing goals and steps for you to understand the problem and gain the confidence to move forward and feel more in control of your life. Throughout my years of practice I’ve found a recurrent theme: the need to be heard, to be validated, and to know you are not alone!

Shawna Pankonin, on the BetterHelp listing · read 9 Oct 2026

03 · How Shawna works

The 6 approaches Shawna lists, in plain English

These are the clinical methods Shawna lists. The descriptions are Maker Therapy's, not Shawna's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Shawna runs a session.

Client-Centred TherapyPerson-centred · Rogerian

The therapist does not steer toward a technique or a diagnosis. They offer sustained, non-judgemental attention and reflect back what they hear, on the premise that people find their own direction when they are genuinely listened to. Often what people mean by “someone who just gets it”.

Cognitive Behavioural TherapyCBT

Structured, present-focused work on the loop between what you think, how you feel and what you then do. Usually means noticing a thought pattern in the room, testing it against evidence, and practising something different between sessions. Among the most heavily researched talking therapies for depression and anxiety.

Mindfulness-Based TherapyMBCT

Trains attention on what is happening right now - body, breath, the thought as it arrives - so distress can be observed rather than automatically acted on. Strongest evidence is in preventing depression from recurring, and it is usually taught as a practice you keep doing outside the session.

Narrative Therapy

Treats the story you tell about your life as something that can be examined and retold rather than as the plain facts. Separates the person from the problem - “the anxiety” rather than “your anxiety” - to make room for the parts the current story leaves out.

Solution-Focused Brief TherapySFBT

Starts from where you want to end up rather than from how you got here. Sessions look for the times the problem is already smaller and work out what is different about those, so the number of sessions tends to be short and the work concrete.

Trauma-Focused TherapyTF-CBT · trauma-informed

CBT adapted for people whose difficulty is rooted in a frightening or overwhelming event. Pacing is the point: safety and stabilisation come first, the memory itself is approached gradually and only when you are ready, and the aim is that recalling it stops hijacking the present.

04 · What happens next

From this page to a first session

Shawna practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Shawna's own practice, and not a promise about how quickly anything happens.

1. A questionnaire, not a booking form

   BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Shawna at this point.

2. Naming Shawna specifically

   BetterHelp matches algorithmically by default, so asking for Shawna is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Shawna.

3. If the caseload is full

   You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.

4. The first conversation

   A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.

5. If the fit is wrong

   Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.

05 · Before you commit

3 questions worth asking Shawna

Built from what Shawna actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Shawna's - Shawna has not seen them and is under no obligation to answer any of them.

• “You list both Cognitive Behavioural Therapy and Client-Centred Therapy. Which do you lean on with someone like me?”

  Those two point in different directions - one structured and led by the therapist, the other led by you. The answer tells you what the sessions will actually feel like.

• “How do you decide when someone is ready to work on a traumatic memory itself?”

  Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.

• “How do you handle the gap between sessions if something comes up?”

  On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.

06 · Practical details

Credentials and licensing

Credential

LPC

Licensed in

Mississippi

Licence

MS LPC 1841

Licence number

1841

Licence expires

30 Jun 2028

NPI

1568949139

Years in practice

14

Gender

Female

Languages

English

International clients

Accepted

Listed since

15 May 2026

07 · Provenance

Where every line on this page came from

Shawna's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 9 Oct 2026. The licence number and NPI are cross-checked against public registers.

The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.

Maker Therapy is not BetterHelp, does not take bookings, and has not met Shawna. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.

Something on this page wrong or out of date? Report it and it will be checked against the source.