Practitioner record · Checked 7 Nov 2026
Shereen Santos has been in practice 3 years and is licensed in Oklahoma. Shereen lists stress, Anxiety, trauma and abuse and self esteem among 10 subjects on the BetterHelp roster.
Everything below is either quoted from Shereen's own BetterHelp listing, taken from public licensing records, or written by Maker Therapy and labelled as such. Nothing here is an availability promise, a review, or a rating.
01 · Who Shereen works with
Shereen lists 4 specialisms and 6 further focus areas. Specialisms are the subjects Shereen chose to list first, which is the closest a listing gets to “this is my actual practice”.
02 · In Shereen's own words
Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.
I believe that many of the things we struggle with today make more sense when we understand where they came from..
I work primarily with young adults and adults who are navigating the effects of trauma, particularly complex trauma that can sometimes be misunderstood or misinterpreted as personality traits, problematic behaviors, or simply “the way someone is.” My approach is rooted in curiosity and compassion. Rather than asking, “What is wrong with you?” I’m more interested in exploring, “What happened to you, and what did you learn you had to do to survive it?”
I use an Internal Family Systems (IFS)-informed framework and psychodynamic approaches to help clients explore the conscious and unconscious rules, beliefs, and patterns we can develop in childhood; but also how those patterns may continue to influence our relationships, emotions, behaviors, and sense of self long after the original circumstances have changed!
As a Board Certified Neurofeedback Clinician (BCN), I also bring a neuroscience-informed perspective to my work. My training in neurofeedback and brain mapping has given me a deeper understanding of how the brain and nervous system respond to threat, chronic stress, and prolonged survival states. I incorporate psychoeducation when helpful, helping clients understand that some of what they are experiencing may have neurological and physiological components in addition to psychological ones.
Understanding the “why” behind our experiences can often create a sense of compassion for ourselves and open the door to meaningful change.
My work is also deeply informed by multicultural experiences. Having worked with clients across cultures, I recognize that our understanding of ourselves is shaped not only by our individual experiences, but also by family, culture, faith, expectations, community, and the environments in which we learned to navigate the world. I strive to create a space where clients don't have to leave those parts of themselves at the door.
In addition to therapy, I am a certified life coach and have worked with leaders in executive and corporate settings, as well as pastors seeking to develop a deeper understanding of mental health while integrating the relationship between mind, brain, and spirit.
My own journey into trauma work began, in part, with a desire to better understand myself. That experience shaped the way I view therapy today. I don't believe healing means becoming a completely different person. I believe it can mean developing a deeper understanding of yourself, recognizing the patterns that once served a purpose, building new skills, and creating enough internal safety to have more choices in how you respond to life.
My hope is that through that understanding, you can begin to meet yourself with the same curiosity and compassion you may have spent years offering to others.
Shereen Santos, on the BetterHelp listing · read 7 Nov 2026
03 · What happens next
Shereen practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Shereen's own practice, and not a promise about how quickly anything happens.
BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Shereen at this point.
BetterHelp matches algorithmically by default, so asking for Shereen is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Shereen.
You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.
A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.
Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.
04 · Before you commit
Built from what Shereen actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Shereen's - Shereen has not seen them and is under no obligation to answer any of them.
“How do you decide when someone is ready to work on a traumatic memory itself?”
Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.
“How do you handle the gap between sessions if something comes up?”
On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.
05 · Practical details
06 · Provenance
Shereen's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 7 Nov 2026. The licence number and NPI are cross-checked against public registers.
The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.
Maker Therapy is not BetterHelp, does not take bookings, and has not met Shereen. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.
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