Practitioner record · Checked 10 Oct 2026
Shiann McCollough has been in practice 9 years and is licensed in District of Columbia. Shiann lists stress, Anxiety, relationship issues and self esteem among 20 subjects on the BetterHelp roster.
Everything below is either quoted from Shiann's own BetterHelp listing, taken from public licensing records, or written by Maker Therapy and labelled as such. Nothing here is an availability promise, a review, or a rating.
01 · Who Shiann works with
Shiann lists 5 specialisms and 15 further focus areas. Specialisms are the subjects Shiann chose to list first, which is the closest a listing gets to “this is my actual practice”.
02 · In Shiann's own words
Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.
Welcome to my profile!
My name is Shiann and I am a dedicated therapist providing individual therapy with a focus on supporting those experiencing depression, anxiety, processing traumatic experiences and challenges related to life transitions. I strive to create a warm, nonjudgmental space where you feel heard, respected, and understood. My approach is collaborative and grounded in empathy, while also integrating evidence-based practices such as Solution-Focused, Cognitive-Behavioral and Person-Centered therapy approaches. Together, we will explore patterns in your thoughts and emotions, and help you understand your past to create a healthy present and an authentic, fulfilling future. I prioritize culturally competent care and tailor each session to your unique experiences, values, and goals. Whether you are working through stress, processing past experiences, or looking to strengthen emotional regulation, I support you in building skills that promote resilience and overall well-being. My goal is to help you not only navigate challenges, but also develop the tools and confidence needed to create a more balanced, fulfilling life.
Shiann McCollough, on the BetterHelp listing · read 10 Oct 2026
03 · What happens next
Shiann practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Shiann's own practice, and not a promise about how quickly anything happens.
BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Shiann at this point.
BetterHelp matches algorithmically by default, so asking for Shiann is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Shiann.
You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.
A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.
Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.
04 · Practical details
05 · Provenance
Shiann's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 10 Oct 2026. The licence number and NPI are cross-checked against public registers.
The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.
Maker Therapy is not BetterHelp, does not take bookings, and has not met Shiann. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.
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