Practitioner record · Checked 9 Oct 2026
Susan Baltimore has been in practice 40 years and is licensed in California. Susan lists stress, Anxiety, relationship issues and trauma and abuse among 15 subjects on the BetterHelp roster.
Everything below is either quoted from Susan's own BetterHelp listing, taken from public licensing records, or written by Maker Therapy and labelled as such. Nothing here is an availability promise, a review, or a rating.
01 · Who Susan works with
Susan lists 5 specialisms and 10 further focus areas. Specialisms are the subjects Susan chose to list first, which is the closest a listing gets to “this is my actual practice”.
02 · In Susan's own words
Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.
As a licensed therapist in California with four decades of clinical experience, I specialize in treating individuals navigating complex emotional landscapes. My practice focuses on addressing challenges like depression, anxiety, relationship dynamics, trauma recovery, and life transitions.
I offer a compassionate, evidence-based approach that recognizes each person's unique journey. My expertise centers on helping clients work through depression, isolation, social anxiety, grief and loss, attachment challenges, and personal transformation. I have become especially attuned to supporting people in significant life transitions: new mothers; marital conflict and divorce; older adults and caregivers.
My therapeutic style emphasizes creating a safe, non-judgmental space where clients can explore their experiences, heal from past wounds, and develop meaningful strategies for emotional well-being. I believe in empowering individuals to rediscover their inner strength and reconnect with their sense of purpose. Therapy is most useful when the therapist has a well-developed capacity for empathy. I am an empathetic therapist who is able to approach the therapeutic work in a supportive and collaborative manner.
Through this collaborative, personalized care, I'm committed to walking with my clients as they navigate their most challenging emotional terrains with dignity and hope.
Susan Baltimore, on the BetterHelp listing · read 9 Oct 2026
03 · What happens next
Susan practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Susan's own practice, and not a promise about how quickly anything happens.
BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Susan at this point.
BetterHelp matches algorithmically by default, so asking for Susan is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Susan.
You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.
A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.
Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.
04 · Before you commit
Built from what Susan actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Susan's - Susan has not seen them and is under no obligation to answer any of them.
“How do you decide when someone is ready to work on a traumatic memory itself?”
Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.
“With 40 years in, what has changed most in how you work?”
Long experience is only an advantage if it has been examined. This tends to surface whether it has.
“How do you handle the gap between sessions if something comes up?”
On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.
05 · Practical details
06 · Provenance
Susan's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 9 Oct 2026. The licence number and NPI are cross-checked against public registers.
The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.
Maker Therapy is not BetterHelp, does not take bookings, and has not met Susan. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.
Something on this page wrong or out of date? Report it and it will be checked against the source.
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