Practitioner record · Checked 7 Oct 2026
Susan LeClair has been in practice 22 years and is licensed in Connecticut. Susan lists stress, Anxiety, LGBT and relationship issues among 62 subjects on the BetterHelp roster.
Everything below is either quoted from Susan's own BetterHelp listing, taken from public licensing records, or written by Maker Therapy and labelled as such. Nothing here is an availability promise, a review, or a rating.
01 · Who Susan works with
Susan lists 16 specialisms and 46 further focus areas. Specialisms are the subjects Susan chose to list first, which is the closest a listing gets to “this is my actual practice”.
02 · In Susan's own words
Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.
Are you feeling lost; confused or broken? I have 22 years experience working in crisis intervention; depression; anxiety; grief/loss; divorce; gender identity/gay orientation issues; co-parenting; relational problems; domestic violence; trauma; sexual abuse; fertility/adoption; and career/life transition issues. As a Licensed Psychotherapist, I have experience working with individuals; couples and families. I am extremely ethical and am non-judgmental. If I do not feel I cannot help in your presenting issue; I will refer you to someone who could better assist you.
It is also important for you to feel comfortable and safe with your therapist in order to develop trust and form a positive relationship which is essential in your ability to progress and improve. Change happens from within and if you are ready to face some of your concerns, I can help.
I look forward to working with you!
Susan LeClair, on the BetterHelp listing · read 7 Oct 2026
03 · How Susan works
These are the clinical methods Susan lists. The descriptions are Maker Therapy's, not Susan's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Susan runs a session.
04 · What happens next
Susan practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Susan's own practice, and not a promise about how quickly anything happens.
BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Susan at this point.
BetterHelp matches algorithmically by default, so asking for Susan is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Susan.
You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.
A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.
Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.
05 · Before you commit
Built from what Susan actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Susan's - Susan has not seen them and is under no obligation to answer any of them.
“How do you decide when someone is ready to work on a traumatic memory itself?”
Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.
“With 22 years in, what has changed most in how you work?”
Long experience is only an advantage if it has been examined. This tends to surface whether it has.
“How do you handle the gap between sessions if something comes up?”
On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.
06 · Practical details
07 · Provenance
Susan's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 7 Oct 2026. The licence number and NPI are cross-checked against public registers.
The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.
Maker Therapy is not BetterHelp, does not take bookings, and has not met Susan. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.
Something on this page wrong or out of date? Report it and it will be checked against the source.
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