Practitioner record · Checked 9 Oct 2026
Susan Serge has been in practice 12 years and is licensed in Wyoming. Susan lists stress, Anxiety, addictions and relationship issues among 10 subjects on the BetterHelp roster.
Everything below is either quoted from Susan's own BetterHelp listing, taken from public licensing records, or written by Maker Therapy and labelled as such. Nothing here is an availability promise, a review, or a rating.
01 · Who Susan works with
Susan lists 5 specialisms and 5 further focus areas. Specialisms are the subjects Susan chose to list first, which is the closest a listing gets to “this is my actual practice”.
02 · In Susan's own words
Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.
Susan Serge is a licensed professional counselor and nationally certified clinician with more than a decade of experience providing mental health and substance abuse counseling to adult populations. Holding multiple certifications including ASIST trainer, QPR trainer, and ACES Master Trainer, Susan’s expertise lies in meeting the unique developmental and emotional needs of each person under her care.
Since completing her Master of Arts in Community Counseling with an adult emphasis from Slippery Rock University, Susan has worked across diverse settings, from higher education and adoption networks to community mental health organizations and substance abuse recovery programs.
Susan’s clinical background includes individual and group therapy, crisis intervention, suicidal prevention training, and extensive administrative leadership in student affairs and behavioral health. She specializes in cognitive behavioral therapies with additional training in suicide prevention and postvention support.
Originally from Mercer, Pennsylvania, she enjoys traveling, cooking, and spending time with her husband, teenage daughter and their two dogs. Deeply passionate about her work and deceiving her career as both a calling and a privilege, she grounds her practice in her faith and a lifetime commitment to helping others heal and thrive.
Susan Serge, on the BetterHelp listing · read 9 Oct 2026
03 · What happens next
Susan practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Susan's own practice, and not a promise about how quickly anything happens.
BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Susan at this point.
BetterHelp matches algorithmically by default, so asking for Susan is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Susan.
You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.
A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.
Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.
04 · Practical details
05 · Provenance
Susan's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 9 Oct 2026. The licence number and NPI are cross-checked against public registers.
The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.
Maker Therapy is not BetterHelp, does not take bookings, and has not met Susan. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.
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