01 · Who Thomas works with

Thomas works with relationship issues, family conflicts and stress, Anxiety

Thomas lists 12 specialisms and 8 further focus areas. Specialisms are the subjects Thomas chose to list first, which is the closest a listing gets to “this is my actual practice”.

02 · In Thomas's own words

What Thomas says about the work

Reproduced in full and unedited - not summarised, not tightened, not rewritten in a house voice.

I have been helping people achieve their therapeutic goals for over 18 years. Each person is unique, so a one-size-fits-all approach to therapy just won't do. That's why I use an integrative, therapeutic approach which is tailored to the individual and includes: Problem Solving; Structural Techniques; Inter-relational Techniques; Cognitive Techniques; Family-Of-Origin Issues and Individual Developmental Issues.

I have experience working with a variety of issues and I especially enjoy helping people manage their relationships.

You will find me to be friendly and non-judgmental, but firm in my commitment to help you strive towards your goals. Let's work together to get you on a better path so you can live your life more abundantly.

Thomas Haffner, on the BetterHelp listing · read 9 Oct 2026

03 · How Thomas works

The 4 approaches Thomas lists, in plain English

These are the clinical methods Thomas lists. The descriptions are Maker Therapy's, not Thomas's - a general explanation of what each method is, so the list means something before you have spoken to anybody. They are not a claim about how Thomas runs a session.

Cognitive Behavioural TherapyCBT

Structured, present-focused work on the loop between what you think, how you feel and what you then do. Usually means noticing a thought pattern in the room, testing it against evidence, and practising something different between sessions. Among the most heavily researched talking therapies for depression and anxiety.

The Gottman Method

A couples approach built on decades of observational research into what distinguishes relationships that last. Structured and assessment-led: it maps friendship, conflict and shared meaning, then works on the specific mechanics of how the two of you argue.

Narrative Therapy

Treats the story you tell about your life as something that can be examined and retold rather than as the plain facts. Separates the person from the problem - “the anxiety” rather than “your anxiety” - to make room for the parts the current story leaves out.

Solution-Focused Brief TherapySFBT

Starts from where you want to end up rather than from how you got here. Sessions look for the times the problem is already smaller and work out what is different about those, so the number of sessions tends to be short and the work concrete.

04 · What happens next

From this page to a first session

Thomas practises through BetterHelp, so the route in is BetterHelp's. This is that sequence, written by Maker Therapy from the platform's published process - not a description of Thomas's own practice, and not a promise about how quickly anything happens.

1. A questionnaire, not a booking form

   BetterHelp opens with a set of questions about what you are dealing with, what you want from therapy, and any preferences on the therapist. You are not booking Thomas at this point.

2. Naming Thomas specifically

   BetterHelp matches algorithmically by default, so asking for Thomas is a step you have to take. There is a field for requesting a specific therapist during sign-up, and you can switch afterwards from your account. Starting from a link on this page does not by itself assign you to Thomas.

3. If the caseload is full

   You will be offered somebody else rather than put on a waitlist. Worth knowing, because it is easy to assume a match is the person you asked for.

4. The first conversation

   A first session is typically history and orientation: what brought you, what has been tried, what you want to be different. It is also where the questions in the next section belong.

5. If the fit is wrong

   Changing therapist on BetterHelp does not need a reason. A first session that does not click is common and is not a verdict on therapy. That option existing is the main practical difference between a platform and a private practice.

05 · Before you commit

4 questions worth asking Thomas

Built from what Thomas actually lists, so they are answerable and specific rather than generic. Maker Therapy's, not Thomas's - Thomas has not seen them and is under no obligation to answer any of them.

• “You list both Cognitive Behavioural Therapy and Narrative Therapy. Which do you lean on with someone like me?”

  Those two point in different directions - one structured and led by the therapist, the other led by you. The answer tells you what the sessions will actually feel like.

• “How do you decide when someone is ready to work on a traumatic memory itself?”

  Pacing is the biggest safety question in trauma work. A clear, unhurried answer here matters more than any credential.

• “With 21 years in, what has changed most in how you work?”

  Long experience is only an advantage if it has been examined. This tends to surface whether it has.

• “How do you handle the gap between sessions if something comes up?”

  On BetterHelp this varies a great deal by therapist. Better to know the rhythm now than to discover it on a bad week.

06 · Practical details

Credentials and licensing

Credential

LMFT

Licensed in

Kentucky

Licence

KY LMFT 104994

Licence number

104994

Licence expires

21 May 2027

NPI

1275708323

Years in practice

21

Gender

Male

Languages

English

International clients

Not accepted

Listed since

15 May 2026

07 · Provenance

Where every line on this page came from

Thomas's name, credential, state, subjects, approaches and biography are read from BetterHelp's therapist roster, which Maker Therapy re-reads once a day; this page reflects the reading taken on 9 Oct 2026. The licence number and NPI are cross-checked against public registers.

The plain-English method descriptions, the first-session walkthrough and the questions are written by Maker Therapy and labelled as such wherever they appear.

Maker Therapy is not BetterHelp, does not take bookings, and has not met Thomas. There are no reviews or ratings on this page because we have no way to verify one. If you start therapy through a link here, we may be paid a commission - it does not change your price and it does not affect who appears here or in what order.

Something on this page wrong or out of date? Report it and it will be checked against the source.